everytime we need to put subtitles in a movie, plex will transcode right?
that means, that we still don’t have plex clients capable of doing that … for example , nvidia shield or roku ultra only play direct the file. They are not capable to do the transcode of 4k movies. Am i correct ?
so, i was tempted to buy a nvidia shield to watch 4k movies with subtitles added on the folder. i think i should forget it … right?
@pedromirra said:
everytime we need to put subtitles in a movie, plex will transcode right?
that means, that we still don’t have plex clients capable of doing that … for example , nvidia shield or roku ultra only play direct the file. They are not capable to do the transcode of 4k movies. Am i correct ?so, i was tempted to buy a nvidia shield to watch 4k movies with subtitles added on the folder. i think i should forget it … right?
Very Few systems Transcode 4K very well. It’s very computationally expensive. currently.
use SRT Files for your Subtitles and it will not need to be transcoded.
@wesman said:
@pedromirra said:
everytime we need to put subtitles in a movie, plex will transcode right?
that means, that we still don’t have plex clients capable of doing that … for example , nvidia shield or roku ultra only play direct the file. They are not capable to do the transcode of 4k movies. Am i correct ?so, i was tempted to buy a nvidia shield to watch 4k movies with subtitles added on the folder. i think i should forget it … right?
Very Few systems Transcode 4K very well. It’s very computationally expensive. currently.
use SRT Files for your Subtitles and it will not need to be transcoded.
that’s what i use… 
@pedromirra said:
@wesman said:
@pedromirra said:
everytime we need to put subtitles in a movie, plex will transcode right?
that means, that we still don’t have plex clients capable of doing that … for example , nvidia shield or roku ultra only play direct the file. They are not capable to do the transcode of 4k movies. Am i correct ?so, i was tempted to buy a nvidia shield to watch 4k movies with subtitles added on the folder. i think i should forget it … right?
Very Few systems Transcode 4K very well. It’s very computationally expensive. currently.
use SRT Files for your Subtitles and it will not need to be transcoded.
that’s what i use…
You’re using SRT files and its transcoding? that should not be, it should just over lay… what player device are you using?
Some cannot handle external srt files. Or it’s possible it isn’t working for some other reason. Please provide the xml for the file you are trying to play and what device is it?
video
resolution : 3840 * 2160
container : matroska,webm
codec video : h264
codec audio : dts
rate : 43660.1 kbps
subtitles : srt
playing on a LG 65UH750V webOS 04.30.40
Mídia
Video Resolution 4K
Duration 1:48:06
Bitrate 44708 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Container MKV
Video Frame Rate 24p
Audio Profile ma
Video Profile constrained baseline
Parte
Duration 1:48:06
File themovie.mkv
Size 33.76 GB
Audio Profile ma
Container MKV
Video Profile constrained baseline
Codec H264
Bitrate 43172 kbps
Idioma English
Bit Depth 8
Chroma Subsampling 4:2:0
Frame Rate 23.976 fps
Height 2160
Level 4.0
Profile constrained baseline
Ref Frames 1
Scan Type progressive
Título UHD 4K -DDR
Width 3840
Codec DCA
Canais 7.1
Bitrate 1536 kbps
Idioma English
Audio Channel Layout 7.1
Bit Depth 24
Profile ma
Sampling Rate 48000 Hz
Título DTS-HDMA 7.1 -DDR
Codec SRT
Format SRT
Are you able to direct play that file without the subtitle?
no… even without subtitle it transcode… in fact i think every file is transcoding …
have you uploaded your server log? follow the below steps, then upload the zip here in this thread.
@pedromirra said:
no… even without subtitle it transcode… in fact i think every file is transcoding …
Ok, that makes sense. Your files are in MKV which cannot be direct played. They need to be MP4, so they get transcoded. Try remuxing your file.
@MovieFan.Plex said:
@pedromirra said:
no… even without subtitle it transcode… in fact i think every file is transcoding …Ok, that makes sense. Your files are in MKV which cannot be direct played. They need to be MP4, so they get transcoded. Try remuxing your file.
That must be because he’s trying to play to the LG TV? MKV files direct play just fine to my HTPC/Media center…
@Warmongerx said:
@anon18523487 said:
Ok, that makes sense. Your files are in MKV which cannot be direct played. They need to be MP4, so they get transcoded. Try remuxing your file.That must be because he’s trying to play to the LG TV? MKV files direct play just fine to my HTPC/Media center…
Yes. That is a limitation of the Smart TV apps. The player is basically a fancy web browser with very limited support. On a desktop computer, you can run PMP which will play pretty much anything.
@MovieFan.Plex said:
@Warmongerx said:
@MovieFan.Plex said:
Ok, that makes sense. Your files are in MKV which cannot be direct played. They need to be MP4, so they get transcoded. Try remuxing your file.That must be because he’s trying to play to the LG TV? MKV files direct play just fine to my HTPC/Media center…
Yes. That is a limitation of the Smart TV apps. The player is basically a fancy web browser with very limited support. On a desktop computer, you can run PMP which will play pretty much anything.
MKV’s play fine on my Samsung TV App and My Visio
@wesman said:
MKV’s play fine on my Samsung TV App and My Visio
These are 4K videos? Do you mean Orca’s Samsung SmartHub app? For the Visio, is it the Android app? Those are not the Smart TV apps and the mkv restriction doesn’t apply.
the video is MKV/HEVC with DTS
my tv support those 2 … LG 65uh750V
don’t understand why it transcode. i think plex have an issue …
@pedromirra said:
the video is MKV/HEVC with DTS
my tv support those 2 … LG 65uh750V
don’t understand why it transcode. i think plex have an issue …
Your TV’s special video player might, but the built-in video player that Plex taps into doesn’t.
@MovieFan.Plex said:
@pedromirra said:
the video is MKV/HEVC with DTS
my tv support those 2 … LG 65uh750V
don’t understand why it transcode. i think plex have an issue …Your TV’s special video player might, but the built-in video player that Plex taps into doesn’t.
so, i guess i must wait for an update ? or pass to something like Nvidia shield or roku ?
You would need the TV manufacturer to update their firmware to add support to their built-in video player for mkv files.
@MovieFan.Plex said:
You would need the TV manufacturer to update their firmware to add support to their built-in video player for mkv files.
for plex, i think is Plex that should update their app or not ?
