Trouble Accessing Plex Through Docker

[renee_gil]

I have a new UGREEN NAS and am trying to set up Plex using Docker. I’ve followed a YouTube tutorial and everything seems to be running smoothly, but Plex doesn’t seem to be showing the NAS as a server despite using the Plex Claim Code. Anyone have any ideas as to how to connect them?

Plex doesn’t show the NAS in my list of devices and when I try to use the 32400/manage code at the end of my NAS IP, it shorts out and says that the server can’t connect.

[SeekingAdvice]

How is your docker set up to use the network? Bridge or host? If bridge, what ports do you have forwarded? If host, is your router forwarding ports to the host? You should post a screenshot or a copy of your docker compose file to get a sense of what’s going on.

[renee_gil]

@SeekingAdvice It’s set up as Host, but to be honest I don’t know if the router is forwarding ports to the host. How can I determine that or access the docker compose file? I’m new to this and would love the help.

Thank you!

[TheLivingBubba]

Have you tried the ip_address:32400/web

[renee_gil]

@TheLivingBubba yeah, a few times. I’ve also tried ip:32400/manage. Both cause a server time out. I think I need to figure out the port forwarding but I have no idea how to do that.

[TheLivingBubba]

Would you mind posting your docker compose? Are you running portainer, it will show your network configuartion. (Sorry I don’t remember anything command line besides docker ps)

[renee_gil]

@TheLivingBubba I’m so new to Docker. How do I find the compose file? I’d be happy to share it.

[TheLivingBubba]

So when you started the docker container did you start it via command line or did you have a “docker-compose.yaml” file?
Here is the official container github that explains everything and might help. GitHub - plexinc/pms-docker: Plex Media Server Docker repo, for all your PMS docker needs.

This is my docker compose that I used to run PMS in host mode.

version: '2'
services:
  plex:
    container_name: plex
    image: plexinc/pms-docker
    restart: unless-stopped
    environment:
      - TZ=America/Los_Angeles
      - PLEX_CLAIM=<claimToken>
    network_mode: host
    volumes:
      - /volume1/data:/data
      - /volume1/docker/plex:/config
      - /volume1/docker/plex:/transcode
      - /etc/localtime:/etc/localtime:ro
      - /etc/timezone:/etc/timezone:ro
    devices:
      - /dev/dri:/dev/dri

You would need to amend the volumes to match your configuration.

[renee_gil]

@TheLivingBubba I followed this YT video: https://www.youtube.com/watch?v=hpQuSRBprxk&t=479s. It appears that the UGREEN NAS interface doesn’t look similar to what you’re referring to, but I’ve attached some screenshots that seem to show the same information. What do you think?

[renee_gil]

@TheLivingBubba I was able to export a .json file from Docker as well, if that’d be helpful for you.