Unable to access Plex MS Docker container via LAN - "Not authorized - You do not have access to this server"

Plex Media Server Desktops & Laptops
1

Server Version#: Docker plexinc/pms-docker:plexpass

Hi! I’ve recently set up a headless Ubuntu 20.04 server with a few Docker apps behind a traefik reverse proxy (as per this great guide).

I am unable to access my new Plex MS container via LAN ([server-IP]:32400/web) - I see this message instead: “Not authorized - You do not have access to this server”.

Also, I do not see my new server in the server drop-down list in my account settings.

I’m using Docker Compose to initialise my Plex MS container (see docker-compose.yml below).

Environment variables:
PLEX_PORT=32400
PLEX_CLAIM=[claim code]

I’m generating a new Plex claim and initialising the container within the 4 minute timeframe. I’ve also tried the Plex claim with and without quotes.

Any help is very much appreciated! Thanks

  plexms:
    image: plexinc/pms-docker:plexpass
    container_name: plexms
    restart: unless-stopped
    networks:
      - t2_proxy
#    devices:
#      - /dev/dri:/dev/dri # for harware transcoding
    security_opt:
      - no-new-privileges:true
    ports:
      - "$PLEX_PORT:32400/tcp"
      - "3005:3005/tcp"
      - "8324:8324/tcp"
      - "32469:32469/tcp"
      - "1900:1900/udp" # conflicts with xTeVe
      - "32410:32410/udp"
      - "32412:32412/udp"
      - "32413:32413/udp"
      - "32414:32414/udp"
#      - "$PLEX_WEB_TOOLS_PORT:33400"
    volumes:
      - $DOCKERDIR/plexms:/config
      - $DATADIR/downloads:/data/downloads
      - $DATADIR/media:/data/media
      - /dev/shm:/transcode # Offload transcoding to RAM if you have enough RAM
#      - $DATADIR/docker/appdata/plexms/Library/Application Support/Plex Media Server/Cache:/config/Library/Application Support/Plex Media Server/Cache
#      - $DATADIR/docker/appdata/plexms/Library/Application Support/Plex Media Server/Metadata:/config/Library/Application Support/Plex Media Server/Metadata
#      - $DATADIR/docker/appdata/plexms/Library/Application Support/Plex Media Server/Media:/config/Library/Application Support/Plex Media Server/Media
    environment:
      - TZ:$TZ
      - PLEX_CLAIM:$PLEX_CLAIM
      - PLEX_UID:$PUID
      - PLEX_GID:$PGID
#      - ADVERTISE_IP="http://$SERVER_IP:32400/"
    hostname: HAL2
    labels:
      - "traefik.enable=true"
      # HTTP Routers
      - "traefik.http.routers.plexms-rtr.entrypoints=https"
      - "traefik.http.routers.plexms-rtr.rule=Host(`plex.$DOMAINNAME`)"
      # Middlewares
      - "traefik.http.routers.plexms-rtr.middlewares=chain-no-auth@file"
      # HTTP Services
      - "traefik.http.routers.plexms-rtr.service=plexms-svc"
      - "traefik.http.services.plexms-svc.loadbalancer.server.port=32400"
2

In case anyone stumbled across this experiencing a similar issue - it was a silly mistake on my end…

I wasn’t passing the environment variables through correctly (should be ‘=’ instead of ‘:’).

I updated the above snippet to the below, and now the server can be found:

    environment:
      - TZ=$TZ
      - PLEX_CLAIM=$PLEX_CLAIM
      - PLEX_UID=$PUID
      - PLEX_GID=$PGID
      - HOSTNAME=PLEXMS
3

Hi all,

I have almost the same issue.
OMV 5 on Raspberry PI 4, Plex on Docker container up und running. Accessing the the web gui not possible (to configure Plex for the first time). Error connection refused. ERR_CONNECTION_REFUSED.

http://192.168.xx.xx:32400/web

Any ideas?

4

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