I am running plex media server on Raspberry Pi 3. And it works great.
I see a message on my web server page that an update is available – Version 1.8.4.4249 An update is available. Please install manually.
I have tried sudo apt-get update && sudo apt-get upgrade but the plex media server does not seam to upgrade.
Can you please advice me on how I can properly upgrade to the latest?
Thanks
I am also running plex media server on Raspberry Pi 3. It works great.
I am having the exact same issue. I have tried combined command as mentioned by above user…and I have tried separately…
sudo apt-get update
sudo apt-get upgrade
sudo reboot
Nothing seems to upgrade as it should. I have never had this issue before.
@dvbox @batesnd Please give me at least 24 hours after release to prepare the package. Then you can remind me 
Btw: please try again
Okay. I did as you asked, I completed the update and now my entire library is gone!!! That’s really not cool! I spent a lot of time personalizing and getting that up-to-date. I altered images, posters, information and order of thousands of shows. Creating all of the MP4s took me over 6 weeks…now I have no library. I wish I had known that was going to happen after this update, I would have left it alone. Why trash the library?
@batesnd Your library is not gone Please read my post about the change. Obviously, the migration script had a problem with your configuration. Just check and fix your override.conf and everything will be fine.
Forgive me (and thank you for your patience). I am new to this. I am not sure what you mean by “check and fix your override.conf”
@batesnd You had changed the support dir or the user of the plex media server in /etc/default/plexmediaserver. This file is not used anymore on your system. Please read this guide explaining the override.conf file. I suppose the migration scripted f***ed something up and the the settings are wrong. Your old /etc/default/plexmediaserver is still there, it was just renamed to /etc/default/plexmediaserver.prev. So compare this with the override.conf and fix the settings.
Reload the new settings with sudo systemctl daemon-reload and restart plex media server afterwards with sudo systemctl stop plexmediaserver and sudo systemctl start plexmediaserver.
I am running Plex on a raspberry pi 3. Plex Version 1.8.4.4249 was running great.
I then get upgraded to the latest version of Plex (1.9.1.4272) to using:
sudo apt-get update
sudo apt-get dist-upgrade
Afterwards, the I could see plexmediaservice was running, but I was unable to connect.
Following the guide explaining the override.config, I noticed my override.config was missing the following line:
Environment=“PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/home/pi/Library/Application Support”
Once, I put that line in, restarted plexmediaservice. Plex started working again.
Hope this helps.
@PoloM1 said:
I am running Plex on a raspberry pi 3. Plex Version 1.8.4.4249 was running great.I then get upgraded to the latest version of Plex (1.9.1.4272) to using:
sudo apt-get update
sudo apt-get dist-upgradeAfterwards, the I could see plexmediaservice was running, but I was unable to connect.
Following the guide explaining the override.config, I noticed my override.config was missing the following line:
Environment=“PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/home/pi/Library/Application Support”Once, I put that line in, restarted plexmediaservice. Plex started working again.
Hope this helps.
Hi,
I having the same problem… I added the line like you said and reboot the system and I still cannot access to dashboard
this is the shh output
service plexmediaserver status
● plexmediaserver.service - Plex Media Server for Linux
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled)
Drop-In: /etc/systemd/system/plexmediaserver.service.d
└─override.conf
Active: active (running) since Thu 2017-09-21 15:56:53 WEST; 12s ago
Process: 1125 ExecStartPre=/bin/sh -c /usr/bin/test -d “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” || /bin/mkdir -p “${PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR}” (code=exited, status=0/SUCCESS)
Main PID: 1129 (sh)
CGroup: /system.slice/plexmediaserver.service
├─1129 /bin/sh -c LD_LIBRARY_PATH=/usr/lib/plexmediaserver "/usr/l…
└─1132 /usr/lib/plexmediaserver/Plex Media Server
Sep 21 15:56:53 pipplware systemd[1]: Started Plex Media Server for Linux.
Sep 21 15:56:57 pipplware systemd[1]: Started Plex Media Server for Linux.
As a point of order override.conf not override.config is what systemd has documented. Some distros may allow variations but override.conf is guaranteed to work through all versions of systemd
@kikoFHM said:
Active: active (running) since Thu 2017-09-21 15:56:53 WEST; 12s ago
12 seconds is a very short time. Please wait at least 2-3 minutes to test the connection to plex. If it’s then not up and running please post to contents of /etc/default/plexmediaserver.prev and we will tell you what your override.conf should look like.
@uglymagoo said:
@kikoFHM said:
Active: active (running) since Thu 2017-09-21 15:56:53 WEST; 12s ago12 seconds is a very short time. Please wait at least 2-3 minutes to test the connection to plex. If it’s then not up and running please post to contents of
/etc/default/plexmediaserver.prevand we will tell you what your override.conf should look like.
this is my plexmediaserver.prev file
______________
# default script for Plex Media Server
# the number of plugins that can run at the same time
PLEX_MEDIA_SERVER_MAX_PLUGIN_PROCS=6
# ulimit -s $PLEX_MEDIA_SERVER_MAX_STACK_SIZE
PLEX_MEDIA_SERVER_MAX_STACK_SIZE=3000
# where the mediaserver should store the transcodes
PLEX_MEDIA_SERVER_TMPDIR=/tmp
# uncomment to set it to something else
# PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR="${HOME}/Library/Application\ Support"
# the user that PMS should run as, defaults to 'plex'
# note that if you change this you might need to move
# the Application Support directory to not lose your
# media library
PLEX_MEDIA_SERVER_USER=pi
_____________________
and this is my override.conf
#
# Plex Media Server - Systemd service override file
#
# All entries must be systemd compliant (Environrment="var=absolute_value")
#
Environment="PLEX_MEDIA_SERVER_APPLICATION_SUPPORT_DIR=/home/pi/Library/Application Support"
[Service]
# If you wish to change Plex's Username or Group, uncomment the field(s) below and
# change to the correct values
#User=new_plex_username
#Group=new_plex_group
User=pi
Group=pi
_____
Can’t put the server back again after the upgrade
Moderator edit: Made code properly visible by using ‘Code’ paragraph formatting.
"● plexmediaserver.service - Plex Media Server for Linux
Loaded: loaded (/lib/systemd/system/plexmediaserver.service; enabled)
Drop-In: /etc/systemd/system/plexmediaserver.service.d
└─override.conf
Active: active (running) since Thu 2017-09-21 15:56:53 WEST; 26min ago
Main PID: 1129 (sh)
CGroup: /system.slice/plexmediaserver.service
├─1129 /bin/sh -c LD_LIBRARY_PATH=/usr/lib/plexmediaserver “/usr/lib/plexmediaserver/Plex Media Server”
└─1132 /usr/lib/plexmediaserver/Plex Media Server
Sep 21 15:56:53 pipplware systemd[1]: Started Plex Media Server for Linux.
Sep 21 15:56:57 pipplware systemd[1]: Started Plex Media Server for Linux.
Sep 21 16:00:54 pipplware systemd[1]: [/etc/systemd/system/plexmediaserver.service.d/override.conf:6] Assignment outside of section. Ignoring.
Sep 21 16:01:07 pipplware systemd[1]: Started Plex Media Server for Linux.
"
running over 26min and still nothing. can’t get the plex dashboard with ip:32400/web/index.html
the service is running but the page gaves me “ERR_CONNECTION_REFUSED”
@kikoFHM said:
Sep 21 16:00:54 pipplware systemd[1]: [/etc/systemd/system/plexmediaserver.service.d/override.conf:6] Assignment outside of section. Ignoring.
Please move the line "Environment="PLEX_MEDIA_SERVER_APPLICATIO … " to the end of the file 
If I may clarify?
The [Service] directive must occur first.
While normal to specify Environment variables next, there is no set order however all override declarations must occur after the [Service] declaration statement.
PERFECT !
glad for your help. The server is back again. Thank you all
I apologize, I had a lot of doctor appointments (Disabled Veteran). I just got home. I am reading through the material…but super confused as to what I am supposed to do. I can’t even figure out how to access the file I need to inspect to change.
@uglymagoo
I apologize, I had a lot of doctor appointments (Disabled Veteran). I just got home. I am reading through the material, but I am super confused. Now I keep seeing this message if I try to stop my plexmediaserver…
"Warning: Unit file of plexmediaserver.service changed on disk, ‘systemctl daemon-reload’ recommended.
Basically I can not seem to figure out what to do to fix the lost library. I am begging for help step by step. I am not stupid, but I don’t know how to program or look this up without help. When I saw that I needed to create a directory, I typed sudo sh…not knowing what I was doing. Not sure if I changed something I shouldn’t have. I am worried I will have to start completely over at this point.
I will take help from anyone at this point. Please.
@batesnd and the rest of the gang, I just pushed a new package revision to my repo with a fixed migration script. This package also makes it very easy to recover from your current problems.
sudo mv /etc/default/plexmediaserver.prev /etc/default/plexmediaserver
sudo /usr/lib/plexmediaserver/MigratePlexServerConfig.sh
sudo systemctl daemon-reload, sudo systemctl stop plexmediaserver, sudo systemctl start plexmediaserver
