Why is this still an issue? Error code: s3014 (Media) - AAC 5.1 Chrome Web Player FAIL

Plex Players
1

Server Version#:1-Infinity
Player Version#:Chrome, Chrome, Chromium Based Browsers. You know, the most popular browser.
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>
You have logs from users going back years.
AAC 5.1 Audio fails.

2

I have same issue. It only works on my Samsung tv’s Plex app. Chromecaster and other devices doesn’t work.