Windows Player full page won't keep focus when Windows events occur - Lose control

Plex Players Desktop Players
1

Server Version#: 1.32.6.7557
Player Version#:2.58.0.1076-38e019da
Continuing issue for at least a year - Plex on PC (laptop) running both server and player. Player in TV mode for general viewing on home distribution matrix. Control by central AV integration via FLIRC IR adapter in USB port emulating a keyboard. Periodically control is lost, requiring opening player laptop and tapping the mouse to return Windows focus to the player… then all is well. For days or weeks. I suspect that windows update or other unmanaged alerts/pops/windows are appearing below the player window and stealing focus. Yes, the setting for ALWAYS ON TOP is set ON in the player settings menu, and it does visually remain on top… but USB keyboard control is lost until a mouse click on the player full page window. Any thoughts? This is driving my family crazy as they much prefer the PC player operation to that in ROKU or APPLETV, which of course continue to work while the PC is looking away.

2

Do you know what is taking the focus? I’ve only seen this after an app update when the subsequent launch doesn’t have focus. Everything I have tried in the Win32 API to change the focus to the app window doesn’t work.

3

No idea what is the trigger, it might indeed be the auto-launch of the player on update, but I don’t know how I can tell for sure. Happens maybe weekly - or a little less. I was guessing it was MALWAREBYTES or Microsoft updates. Very little else is on this laptop to keep it simple.

4

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