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plexconnect not discovering pms

lynxshdlynxshd Posts: 2Members, Plex Pass Plex Pass

after signing in with plex pass to my plexconnect instance i can't discover any pms if i sign out i can see the server discovered but no library's are available. i want the server to be claimed because i now have a plexpass again and want to be able to use the android client.

here some things i can see in the logs.

oke plex.tv - request Plex Media Server list
Dec 27,2017 22:29:51 PlexAPI: ***
Dec 27,2017 22:29:52 PlexAPI: poke Plex (ca356d03a347b60ee32a77e4bff0b3b0b732311f) at https://192-168-1-5.dead5bd07c9c4de1823cee88c7210213.plex.direct:32400
Dec 27,2017 22:29:52 PlexAPI: poke Plex (ca356d03a347b60ee32a77e4bff0b3b0b732311f) at https://73-151-92-216.dead5bd07c9c4de1823cee88c7210213.plex.direct:16144
Dec 27,2017 22:29:52 PlexAPI: No Response from Plex Media Server
Dec 27,2017 22:29:52 PlexAPI: We failed to reach a server. Reason: [Errno 8] hostname nor servname provided, or not known
Dec 27,2017 22:29:52 PlexAPI: Traceback:
Traceback (most recent call last):
File "/PlexConnect/PlexConnect/PlexAPI.py", line 432, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File "/usr/local/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/usr/local/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/usr/local/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/usr/local/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/usr/local/lib/python2.7/urllib2.py", line 1241, in https_open
context=self._context)
File "/usr/local/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)
URLError:

Dec 27,2017 22:30:12 PlexAPI: No Response from Plex Media Server
Dec 27,2017 22:30:12 PlexAPI: We failed to reach a server. Reason: timed out

Answers

  • rsavarsava Posts: 2,605Members, Plex Pass Plex Pass

    You most likely will have more luck asking this in the PlexConnect sub-forum:
    https://forums.plex.tv/categories/appletv-plexconnect
    PlexConnect is a third party (not created or supported by Plex) client for ATV 2 & 3.
    ATV 2 & 3 are not officially supported by Plex, only ATV 4.

    R Sava

  • Peter_WPeter_W Posts: 2,185Members, Plex Pass, Plex Ninja Plex Ninja

    Moved to its proper place.

    Server running VMware/NAPP-IT/OmniOS/ZFS
    Lian Li PC-Z70 - Corsair AX760 - Intel E3-1245V3 w Noctua NH-U14S CPU cooler - Supermicro X10SAE - 32GB Kingston ECC RAM - Intel 530 SSD 80GB - LSI MegaRAID 9240-8i (flashed to IT mode) - 8 3TB WD RED in Raid-Z2

    Please check the support site first - https://support.plex.tv/hc/en-us :: No PM's unless requested ::

  • lynxshdlynxshd Posts: 2Members, Plex Pass Plex Pass

    thanks and sorry

  • richu75richu75 Posts: 21Members, Plex Pass Plex Pass

    It seems you changed the remote port for PMS. Plex is reachable on the https://73-151-92-xxx:16144/web/index.html address for me, but obviously I cannot sign in.

    Try logging on to the webinterface, sign out your account on Settings > Server and than log back in using your account.
    If that succeeds, log onto plexconnect via the aTV.

    Debian GNU/Linux 9.2, PMS 1.10.1.4602, PlexConnect 0.5-dev-161017, Python 2.7.9.
    Pioneer Kuro 5080XA, Denon A/V 2807, aTV/bTV/cTV.

  • moody_bluemoody_blue Posts: 3,221Members, Plex Pass, Plex Ninja Plex Ninja

    See Q7 in the FAQ

    QNAP TS-253A 4G QTS 4.3.4.0516 + PMS 1.12.1.4885 + QPython2 2.7.12.0 + PlexConnect 0.6

    TV Sony KDL-32V2500 (720p) + aTV3 Rev. A firmware 7.2.2 + Denon AVR-1604 A/V Receiver 5.1 + Harmony Touch

    Portables 1x iPad4, 2x Android phone, 1x Android tablet, 2x PMP on Win10

    No support via PM unless requested by me

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