If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

plexconnect not discovering pms

lynxshdlynxshd Posts: 2Members, Plex Pass Plex Pass

after signing in with plex pass to my plexconnect instance i can't discover any pms if i sign out i can see the server discovered but no library's are available. i want the server to be claimed because i now have a plexpass again and want to be able to use the android client.

here some things i can see in the logs.

oke plex.tv - request Plex Media Server list
Dec 27,2017 22:29:51 PlexAPI: ***
Dec 27,2017 22:29:52 PlexAPI: poke Plex (ca356d03a347b60ee32a77e4bff0b3b0b732311f) at https://192-168-1-5.dead5bd07c9c4de1823cee88c7210213.plex.direct:32400
Dec 27,2017 22:29:52 PlexAPI: poke Plex (ca356d03a347b60ee32a77e4bff0b3b0b732311f) at https://73-151-92-216.dead5bd07c9c4de1823cee88c7210213.plex.direct:16144
Dec 27,2017 22:29:52 PlexAPI: No Response from Plex Media Server
Dec 27,2017 22:29:52 PlexAPI: We failed to reach a server. Reason: [Errno 8] hostname nor servname provided, or not known
Dec 27,2017 22:29:52 PlexAPI: Traceback:
Traceback (most recent call last):
File "/PlexConnect/PlexConnect/PlexAPI.py", line 432, in getXMLFromPMS
response = urllib2.urlopen(request, timeout=20)
File "/usr/local/lib/python2.7/urllib2.py", line 154, in urlopen
return opener.open(url, data, timeout)
File "/usr/local/lib/python2.7/urllib2.py", line 429, in open
response = self._open(req, data)
File "/usr/local/lib/python2.7/urllib2.py", line 447, in _open
'_open', req)
File "/usr/local/lib/python2.7/urllib2.py", line 407, in _call_chain
result = func(*args)
File "/usr/local/lib/python2.7/urllib2.py", line 1241, in https_open
File "/usr/local/lib/python2.7/urllib2.py", line 1198, in do_open
raise URLError(err)

Dec 27,2017 22:30:12 PlexAPI: No Response from Plex Media Server
Dec 27,2017 22:30:12 PlexAPI: We failed to reach a server. Reason: timed out


  • rsavarsava Posts: 2,605Members, Plex Pass Plex Pass

    You most likely will have more luck asking this in the PlexConnect sub-forum:
    PlexConnect is a third party (not created or supported by Plex) client for ATV 2 & 3.
    ATV 2 & 3 are not officially supported by Plex, only ATV 4.

    R Sava

  • Peter_WPeter_W Posts: 2,185Members, Plex Pass, Plex Ninja Plex Ninja

    Moved to its proper place.

    Server running VMware/NAPP-IT/OmniOS/ZFS
    Lian Li PC-Z70 - Corsair AX760 - Intel E3-1245V3 w Noctua NH-U14S CPU cooler - Supermicro X10SAE - 32GB Kingston ECC RAM - Intel 530 SSD 80GB - LSI MegaRAID 9240-8i (flashed to IT mode) - 8 3TB WD RED in Raid-Z2

    Please check the support site first - https://support.plex.tv/hc/en-us :: No PM's unless requested ::

  • lynxshdlynxshd Posts: 2Members, Plex Pass Plex Pass

    thanks and sorry

  • richu75richu75 Posts: 21Members, Plex Pass Plex Pass

    It seems you changed the remote port for PMS. Plex is reachable on the https://73-151-92-xxx:16144/web/index.html address for me, but obviously I cannot sign in.

    Try logging on to the webinterface, sign out your account on Settings > Server and than log back in using your account.
    If that succeeds, log onto plexconnect via the aTV.

    Debian GNU/Linux 9.2, PMS, PlexConnect 0.5-dev-161017, Python 2.7.9.
    Pioneer Kuro 5080XA, Denon A/V 2807, aTV/bTV/cTV.

  • moody_bluemoody_blue Posts: 3,221Members, Plex Pass, Plex Ninja Plex Ninja

    See Q7 in the FAQ

    QNAP TS-253A 4G QTS + PMS + QPython2 + PlexConnect 0.6

    TV Sony KDL-32V2500 (720p) + aTV3 Rev. A firmware 7.2.2 + Denon AVR-1604 A/V Receiver 5.1 + Harmony Touch

    Portables 1x iPad4, 2x Android phone, 1x Android tablet, 2x PMP on Win10

    No support via PM unless requested by me

Sign In or Register to comment.