@pdplexvideo said:
I continue to see channels crashing on the Apple TV Live TV feature. I witnessed it again this morning and enabled my network logging. The crash was logged at 6:43am BST and my username is pdplexvideo. It seems that BBC channels are fine and after another comment by a user saying that they thought it seem to be an issue with streams of 720p or lower I would tend to agree as the BBC channels seem to be coming through at a lot higher quality.
I am sorry to ask you to repeat this. Could I have both the server logs and the network logging for the Apple TV
First ensure the server has debug logging enabled
See https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
and restart the server to get fresh logs created
and then enable network logging on the Apple TV
reproduce the problem
and capture the Plex Media Server logs
See https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
and attach the zipped logs here together with time of failure and what the failure symptoms were
