Is this a combined modem-router with included WIFI or do you have two separate boxes? If it is the first, a combined such, perhaps calling your ISP asking for help to factory reset it. A normal home network should never have to involve different subnets. It might be a misconfiguration or such that makes your router act as a switch only.
Peter_W
4
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Player and Client on separate Subnets - Remote OK, Within Subnetted LAN not | 10 | 549 | July 4, 2021 | |
| PlexConnect and AppleTV on separate subnet | 1 | 107 | December 4, 2013 | |
| What to do if PS4 app won't connect to Plex Media Server | 0 | 114 | September 11, 2016 | |
| Your Plex Media Server and device are on different subnets error at remote location | 6 | 469 | August 12, 2016 | |
| Can't connect to my Plex Media Server on home network | 2 | 164 | June 29, 2020 |
