How to I connect both my app and server to the same subnet?

General Discussions
1

I’m new to this and I’m not much of a networking wiz, so play nice please.

Plex worked fine for a while, but ever since a couple months ago I have been getting the message saying that it is unable to connect to my macbook. It goes on saying “We tried to connect to: [a string of numbers that I assume to be my IP?]… Your Plex Media server and device are on different subnets.” I’ve tried opening my “Open Settings” to type in the IP address that I get on my Mac, but that doesn’t work. I’ve also tried plugging my ps4 into a lan line to see if anything would change and there is no change at all.

Any help is appreciated. Thanks in advance.

2

Could you please further elaborate on your network setup? To what is the server and client connected?

3

Both my ps4 and macbook are connected to my in home wifi. Any settings for my modem have stayed the same since I got it. I use centurylink (if that helps) with a standard modem.

4

Is this a combined modem-router with included WIFI or do you have two separate boxes? If it is the first, a combined such, perhaps calling your ISP asking for help to factory reset it. A normal home network should never have to involve different subnets. It might be a misconfiguration or such that makes your router act as a switch only.

5

It could be also either a DNS failure with *.plex.direct or a DNS rebinding issue.

Does it work if you disable ‘Secure Connections’, followed by a server restart?
Settings - Server - Network

6

True, got blinded by the error message. Thanks, Otto.