@inebriates said:
@BigWheel said:
There is some info here suggesting it is a DNS issue. https://forums.plex.tv/discussion/174778/unable-to-allocate-a-changestamp-from-the-serverit is possible to get entire log. ( please turn off verbose)
Definitely, thanks for the assistance! Verbose is off and logs are freshly generated.
Full disclosure, in between cycles today at work I’ve been troubleshooting and have tried upgrading versions (my PMS settings didn’t detect a new version, but when I went out to the site I found a new one. I was previously at 1.10.1.4602, but am now at 1.11.1.4760 and the problem still exists.
I also tried a repair, thinking it might reset permissions to files or directories, but it’s still not updating files.
Thanks for the logs zip. Very informative
We need to sort an issue with your Plex Media Server environment before looking into any problems
It appears that you have multiple instances of Plex Media Server.exe running - one as a process in a user account (normal way of running Plex Media Server) and one overlapping and running as a scheduled task or windows service.
The logs clearly show that and also show that there is a problem with getting the security certificate from plex.tv - that could be because of the machine identifier or multiple instances.
The multiple processes would be locking each other out and leading to indeterminate errors
If you want to run Plex Media Server.exe as a service - you must make sure that the registry entry for the windows account you used to install it under does not have an entry to auto launch it on login/reboot
If you use the cjmurph PMS As a Service wrapper available here http://forums.plex.tv/discussion/93994/pms-as-a-service/p1 and you run the service in the same windows account as the one you use to install Plex Media Server then It should take care of that. Alternatively after every install / update, edit the registry to delete this registry key
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\Plex Media Server
If you have been having multiple processes running without realizing then I would not trust your installed software and I would suggest you do a repair / re-install after making sure all Plex Media Server processes are shutdown
With this out of the way, then any other issues you have can be investigated
