1.15.6.1079 not scanning directory and other problems [HELP: it’s basically not working any more]
Server Version#: 1.15.6.1079
Player Version#: 3.100.1
A couple of weeks ago I updated my plex-server installation form “https://downloads.plex.tv/repo/deb public main” and since then I haven’t been able to have a server up and running properly.
As soon as I updated my server stopped working, the daemon process would keep crashing.
not finding any info on the crash where I would expect a daemon to write it’s problems (the usual suspects in /var/logs/) I took the simple path and just deleted all the content of " /var/lib/plexmediaserver" and restarted the server which showed up, as expired, as brand new and ready to configure.
I proceeded dully configuring and re-adding all my directories to the library and let the raspberrypi churn for a couple of days. When I checked back, with great surprise, I found my server inaccessible, and checking the daemon’s status would report it as crashed.
Still not able to find anything of use in /var/logs I proceed yet again zapping the whole plexmediaserver directory and readded all my libraries.
Came back after some days to find my libraries were “mostly” reconstituted: some missing media and a lot of movies/shows missing their pictures and metadata.
I thought perhaps I gave it too much to chew on all at once so I restarted the daemon again just to see it crashing and not coming back up again. Not very fun.
Not finding yet again any useful pieces of information in /var/log I proceeded to venture all the way down to “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server” where I found a log directory (standard locations exists so people can find things fast and not perhaps at the 3rd attempt) and after digging in those logs I found that perhaps looked like some kind of DB corruption as it was complaining about sqlite.
I followed the instruction I found on this page:m https://support.plex.tv/articles/201100678-repair-a-corrupt-database/ the server came back up, but my libraries were still a mess.
Deleted everything and proceded reconfiguring everything again and let it alone for yet some other days just to cam back to the same scenario.
Checking “/var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Plug-in Support/Databases” I noticed there seemed to be some DB backups. I tried restoring them but all I obtained was a server with messy libraries.
I guess you can picture my frustration as I proceded deleting everything another time and re-configuring the server.
This time I added only 2 of the 4 directories I usually add, as my doubt of been feeding too much stuff was still alive. Let it scan everything an once it was done I was disappointed again by the result:
- Home keeps showing the following error: “There was an unexpected error loading the dashboard Please visit our forums if you continue to experience problems”
- the Movie library is missing most of the meta-data and pictures as well as apparently all the media in mkv format.
- the Shows library says: “There are no items in this library” despite re-adding the directory and scanning multiple times.
I meticulously checked files and directories permissions (even tho NOTHING has changed from when it used to work just fine. I didn’t even add a single file) but they seem al correct.
Digging int he logs I now don’t find any additional error, and when I try re-adding the “shows” library none of “Plex Media Scanner.log” nor “Plex Media Server.log” report any scan error.
I’m defeated and a bit frustrated. Not knowing where to bang my head after 10 good days of this pointless fight I ask here if anyone has any idea of what is going on or what could cause this horrible experience.
I would provide tarballs with logs but as you probably suspect from my tale they’re long gone multiple times in my tries, and I already addressed any error I could find (the only one was actually the corrupted DB) setting both “Enable Plex Media Server debug logging” and “Enable Plex Media Server verbose logging” on.
#fail