Server Version#: 1.30.1.6562 Ubuntu Server 22.04 GPU: Quadro P400 CPU: Ryzen 5 2600 Hi, So since the last update (I think) my plex server dosnt seem to be using my gpu correctly anymore. When playing a media in 1080p (HEVC Main) I get a lot of error in the logs. Jan 12, 2023 14:47:29.085 [0x7f8…

Sure, here’s a shared link from file.io . I didn’t trim it since I don’t want to have to render it, but it’s only a 1.7gb movie. https://file.io/tKucvJN2y0zc

I have the file. I replicated the failure with PMS. This is a strange error

@Jeremyy444 I ran the file through FFMPEG to remux it (get the timing all lined up) It plays just fine. [Screenshot from 2023-01-13 01-09-26] Before remux, it wouldn’t do anything. This is a junked up file. Even down to .7 mbps, image holds (after remux) [Screenshot from 2023-01-13 01-12-…

Hi, I have the exact same issue as the OP, could you give me some more details on the command you ran for the remux? I have multiple files over multiple shows that are affected by this and I thought it was affecting every HEVC 8 bit video but it’s interesting that a simple remux is enough to get it…

Idk if its the file, I have multiple movies and shows with the same problem. At first I tought that it might of been the fact that some of the file had been trancoded through tdarr but some newly downloaded files have the same problem. But even some series that worked before and that havnt gone thro…

Might be a stretch, but do you also use tdarr?

Okay, maybe it has something to do with tdarr. So tdarr did transcode some of the files that dosnt work. Problem is they are playable outside of pms. Now I have used tdarr to transcode a HEVC to H264 and it works so the files I testes are not junk. The thing is, I was able to play those file before.…

I do but I don’t use it to transcode anything, mainly remux and remove unwanted audio and subtitle languages. There is a reddit thread ( https://www.reddit.com/r/PleX/comments/109xs8o/hevc_h264_1080p_hw_transcoding_errors/ ) where a few people claim to have solved this issue by doing a rollback of …

Oh nice im going to try that now thanks! I’ll update when its done

Alright, verdict being downgrading to 1.30.0.6486-629d58034 fixed the problem for me. Here is a git repo of older version if needed: GitHub - axlecrusher/plex_download_urls: Archive of Plex mediaserver download URLs

1080p (HEVC Main) not hardware transcoding

Plex Media Server

ChuckPa January 13, 2023, 4:57pm 18

This is nuts.

1.30.0 has broken TrueHD audio → Fixed in 1.30.1

Now, 1.30.1 has broken video →

PMS Version 1.30.1.6562 - this update stopped my transcodes from working

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1080p (HEVC Main) not hardware transcoding

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