2026.18.0 - Unable to Select User

In Plex Experience Preview for Apple TV.
Account setup

  • one main account
  • one managed account

steps:

  • Select the first user (main account) in the “Who’s Watching?”
  • Back out to Apple TV app selection and re-click on the Plex Experience App or select menu item “switch profile”
  • The first user is now not able to be selected (clicked), even though it is highlighted.
  • Can always select into managed account anytime. If you select a managed account, you can then switch to the main account again