4K Colours Washed Out in Plex but not VLC

Server Version#: Player Version#:
All my bright colours are getting washed out to pure white when playing my 4K content in Plex. (There are no clouds in the sky [sky blue becomes white]). I have turned on Tone Mapping but am not sure what else to try.

VLC does know how to handle such a situation perfectly well and does tone-mapping for non-HDR output, but Plex seemingly doesn’t.
It’s my first 4K UHD piece of content so forward me to any FAQ’s if necessary.

HDR stuff on my SDR monitor looks terrible in VLC, how are you getting it to do tone mapping? That would be great.

No Plex client as such is HDR-compatible.
Plex server can do tone-mapping during transcoding. Which is only possible on a very powerful CPU.

Plex clients which are running on HDR-compatible hardware can play HDR video as long as no transcoding is necessary. (Example: nVidia Shield Pro, which does tone-mapping itself when necessary).

There is currently no Plex client for desktop computers which is HDR-compatible.

1 Like

You haven’t addressed his issue and you’re making misleading statements. Plex Media Player should play HDR content without issue via direct play with HDR to SDR tone mapping (not transcoding!). The fact that colours appear washed out means that tone mapping isn’t working correctly. Here’s a video demonstrating it working: PLEX: HDR to SDR Tonemapping, NO TRANSCODING - The BEST way to play 4K UHD BluRay Rips in Plex! - YouTube

I’ve compared a file on the same computer and Plex for Windows is washed out. Plex Media Player and Plex HTPC looks alright, Windows Films & TV player might look better.

1 Like

I’m not doing anything… but I see what you mean, the contrast is quite dark and the colours are oversaturated. It looks like I need 2x versions of every movie (x1 SDR & x1 HDR)

I was frustrated trying to get different formats working until I saw this video. Finally!!! … why I didn’t find this video earlier? lol

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.