4K direct play and WD PR4100 buffering

Hi all

The issue I’m having is with Plex and direct play 4K. For some reason or another when trying to playback a 4K video on either of my Xbox ones or a Samsung smart tv it keeps buffering. I’m not trying to transcode just play it as is since it’s on my home network.

When I try this on my iPhone XS Max it seems to work totally fine. The NAS is wired and so are not the Xboxes however the iPhone is wireless.

It’s my understanding that this NAS should have no issues with this so it must be a setting somewhere.

I should also mention I was not having this issue when running the server of my desktop computer.

I was hoping someone could point me in the right direction as I would love to get this fixed.

Thanks in advanced for any help!

Server Version#:
Player Version#:

Still have this issue anyone have any ideas I should try?

Would really appreciate it.

Thanks

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