Just to add to my earlier post: (I guess just about anything would be a positive addition) I believe five votes is plenty. In fact I think one would be enough!
If one is all you have you would be VERY careful with it and only move it if you REALLY believed in something else.
It would also make it easier for Plex, if they decide to care, to see what users really think have the most value.
I think most of us have more than 5 things across all Plex products that we REALLY believe in. And remember, if your vote is sitting on a feature that Plex decides to implement, but takes a year or more to do it, your vote is useless for all that time. I donāt think thatās a reasonable situation.
If one vote doesnāt matter, five votes matter about the same as twenty, or fifty.
They donāt matter in the slightest.
Plex develops the features they want to develop - user input plays no part in the process.
Plex fixes bugs they want to fix (or can fix - after wanting to). User Pleas, Bribes or Anger matter not.
Users are simply an unfortunate side effect of running a service related bidness - and Plex is constantly striving to distance themselves from the dregs of the society theyāre forced to work in.
All Users do is Want, Want, Want.
Theyāre never happy.
Please yourself and those exactly like you - ignore the rest.
I got a similar āhintā from Discourse the other day, too. Doesnāt make any sense, and itās a bit insulting. I was reprimanded for replying to the same person all the time (Otto). But, thatās who was responding to me. Discourse interpreted that as shutting everyone else out of the conversation, but thatās not true. Everyone could see, and contribute, to the discussion.
Now youāre being reprimanded for posting too many responses? Exactly how is this preventing anyone from joining the conversation?
With all the great ideas this limit is a real pain⦠Maybe plex pass users get 1 vote for every month they are a member? I know that would probably be a pain to implementā¦
I understand the USE of a limit⦠But, as people have pointed outā¦If I vote on a feature you start to implement but it takes a year to do it, then that vote is useless for all that time. To fix that, how about ONCE you start to implement a voted on feature, REMOVE that feature request from the vote listā¦and release the votes back to the users. Of course, this would most likely mean you need to actually TELL US what you are working on. Is that such a bad thing? I mean, telling us you are actively working on a feature doesnāt mean itās coming in the next release. It means you have accepted it as a feature that should be included and are working on it. MOST OF US know this may be quick, it may take months to implement.
With the sheer number of great features people are asking for⦠I would (if you keep the limits) like to see them raised to 25 for members. Maybe keep it at 5 or 10 for NON members (Plex PASS.)
An issue will arise when PlexInc is incapable of implementing the feature which will make them look stupid and the backlash from itās users because itās not implemented.
You got to wonder how many feature attempts Plex has tried and failed on. We will never knowā¦
I often hear that as an excuse for companies not telling anyone what they are working on or what they are testing but I do NOT believe it is a valid excuse or even a good one.
If an attempt fails then a statement like: We tried to implement x feature but after testing we found that it could not be implemented because⦠or it caused some side effect that we could not overcome. Most users will readily accept a statement like that if they know an attempt was actually made.
Further, users are more ready to accept delayed or even no implementation if they know the status and are informed as to what is happening with whatever feature they are interested in.
While there will always be someone, maybe even me, that complains that their pet feature is not being given proper attention, overall user confidence is increased by a LOT more openness.
For me the number of votes is much less of an issue than Plexās lack of communication and lack of openness.
Plex does not even have the excuse of hiding things from the competition because Plexās closest competition, Emby, is not even remotely true completion because Plexās user base is growing much much faster that Embyās and Plexās product reaches more platforms.
Plex needs to open themselves up and share a lot of what they are actually doing. It wonāt hurt them and it will in the long run increase user confidence by quite a bit.
Right now Plex is known for being very poor at communicating with users and they could help themselves a lot by changing that. It will take some time but it will never happen if Plex does not make the attempt.
I bumped that thread because I wanted users to have a better opinion of Plex and having a broken link in their welcoming thread did not look good.
What I find somewhat disturbing is that you picked out an example to try and attack me and my approach without even trying to address the topics in this thread or the issue(s) that were being discussed. But I guess that is always your MO.
I can see this work for any other company/product. Not Plex Inc. Iāve trolled many other company forums and never have I found this level of āI deserve this cause I paid !!!ā.
To be honest, Plex is the one that is kicking themselves in the mouth by allowing us to think we users can make a difference with votes and stuff.
Iām absolutely amazed how tolerant Plex Inc & ThePlexTeam are at the amount of negativity on these here forums⦠Itās awesome.
Often I wish they (Plex) would fight more, a lot more, than they do. That would show they feel more than indifference toward their users and their product.
It is often on here like, but not the same as, the parents we see that rarely interact with their kids and then, when something goes wrong, say āI donāt understand how they could do this to me. I gave them everything they needed.ā
Plex needs to, I believe, turn their image around. They have made, with a increased level of interaction since they move to these new forums, a start towards this. However there needs to be a lot more and follow through for their tainted image to recover.
I have seen some good signs from Plex in the last few days but only in the fullness of time will Plex regain most of what they have lost if they continue with the effort.
It will be unpleasant for Plex and their employees as there is a good deal of doubt about both motives and desire that has been generated in the past and the momentum that has been built up needs to be countered either by a great force or by a smaller force applied over a greater time.
I have hope but it is Plex that must interact and respond even when it is the most unpleasant or even quite painful.
Working on a feature doesnāt mean it will happen⦠It simply means they are working on making it happen. I used to design BOTās for a program called KDX Hotline. I always told people what features I was working on because many 100ās would tell me what they would like added to it. Sometimes it simply wasnāt possible at the time⦠And I would simply tell them I couldnāt get XXXX to workā¦but was now working on YYYY.
If Plex employees donāt want to read the forums then why have them? This IS THE PLACE to bitch, moan, and request, and ask for answers⦠THAT is the purpose of forums!!! What planet do you live on that you would even think it isnāt. Maybe you need to read the FORUM information posts that describe WHAT the purpose isā¦
Does it even remotely enter your mind that people wouldnāt bitch if ONCE IN A WHILE someone would reply to issues, complaints, etc⦠I HAVE seen some posts from Plex (employees, insiders, whatever they are) when people post a GREAT compliment about it. If ALL they care about is praise and accolades then maybe they should not be in a service industry!!!
When I was designing BOTās I had over 2800 users that paid $10.00 each to use my software. And another few thousand that stole it!!! LOL Not bad for a community of about 100,000 worldwide (that used the main software my bot was created for) and really not bad considering the people that would OWN the bot were server ownersā¦and there were roughly 11,000 fully active servers both public and private. I replied personally to EVERY SINGLE request, complaint, compliment. And still had time for a life with my family, my full time job, etcā¦
My point isā¦they created this forum to interact with the users of their software. They NEED to start interacting⦠My God, they are doing quite well with the number of PAID subscribers every monthā¦and they can hire ONE person if they need to that would handle Public Relations. Hell, I will do it if they want me to!!! I have the time, I have the experience⦠they make it worth my while and I would start making people happy!!!