Sure, I appreciate that but maybe there is a compromise solution possible where at least we have a more focused and regular 2/3/4 or whatever people triaging the forum entries, concentrating on the beta areas or whatever and being more of a regular reliable more visible “presence” than seems to happen now. A lot of it is about perception and “mouth feel” IMHO. Sometimes a quick acknowledgement is all people are after, to know they are not alone. Often we don’t even get that, which is a lot of the frustration.
Cheers,
StephenH
P.S. If you had a moment I’d love you to look at my current “mystery” 
https://forums.plex.tv/t/cannot-move-database-from-internal-storage-system-user-accessible/452853/6
