AAC Transcode issue / "crashes" every 24h

Server Version#: 1.20.0.3181
Player Version#: 7.4

Hi,

I’m running Plex on unraid in a docker and after a few minutes after start it, I get theese weird transcode logs. (See attached server logs and the picture regarding the plex container. log). Regarding the plex container logs it just floods with the:

“ERROR: Could not open the input file (No such file or directory)”

Also, my users are complaining that they can’t stream (due to not able to transcode - verified by me locally aswell). Every 24 hrs i’m forced to restart/update the plex container otherwise it simply won’t transcode anything. This has been going on for a month or so. I used to transcode into RAM but i’ve removed that for troubleshooting. I also use the DVR feature. Edit: I’ve removed the “CODEC”-folder several times and today i also tried removing the “gn_lists.gdb” without any success.

HW:
CPU: dual E5-2650V2 with approx 20 000 passmark
RAM: 32 GB
LAN: 1 Gbps
WAN: 100/100 MB

Plex Media Server Logs_2020-08-12_11-30-07.zip (4.9 MB)

Seems like I solved it (no restart or transcode error in 24h) by downgrading to Plex 1.19.3.2764-ef515a800. Just took a arbitrary lower version. Will test later versions until I get an error.

Above post was NOT the solution!

Any of these three things fixed it:
Ssd that had docker img was faulty and was giving read errors. Replaced

Two user scripts were running to enable HW transcoding and encoding and unlocking more than two NVENC streams. Removed.

Has been working now for a month+

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