Server Version#: 1.25.0.5282
Player Version#: 4.66.1
After inviting a user to my Plex Server it appears the user became the Admin and owner of my server and it removed my owner permissions. The server is logged into my Plex Pass account and when I try to login with that account on the server it shows that I am no longer an Admin and instead just a home user with limited access.
I’ve tried signing the server out and back into my Plex Pass account but there has been no change.
Sounds like that friend of yours invited you into their home – which has that side effect (as there can be only one admin in a Plex Home).
Here’s how you can leave the home. Ask them to invite you as “friend” – not a member of their home to avoid this.
Just trying to picture this scenario as it’s kind of confusing to understand what happened, let me know incorrect parts. For understanding, OP owns ABC server and his friend owns XYZ server.
OP is admin of ABC server and also setup Home for family/friends.
He gets Home invite from a friend who also has his own XYZ server with Home setup.
OP accepts it and in turn he is removed from his own ABC Home as one member can only be a part of single Home.
He looses his own ABC Home access and becomes regular user in XYZ home.
OP realizes issue, and now he leaves XYZ home or asks friend to send Friend Invite instead of Home invite.
If above info is correct, just had query regarding it:
Will OP get warning on 2nd step about consequences, etc. when he is about to accept home invite?
On 3rd step, what happens to his own ABC home? Since, he is not admin anymore and also also left that home indirectly, ABC home will stay or gets destroyed?
I haven’t been using this much. According to the related support article the user should get 2 e-mails when being invited to a Plex Home – one about being invited to join a Plex Home and another one about the share. The Home admin should also get a notification when inviting a user to join their home.
Regular Plex accounts will be sent an invitation to the Home, which they can accept either via the invitation email that’s automatically sent or in Users & Sharing, when signed into their account. If they are a new friend you have also just shared with, be aware they will be sent two separate emails (for being invited to the Plex Home and for the share).
When the Home is initially being created, the user will be presented with an info window that explains some of the security changes that are made to the Plex Media Server.
As for your second question – I don’t know. I can imagine that could happen (hence the warning).
Great information and TIL, should be cautious when dealing with Home. Glad that Plex is already ahead in terms of warning users ahead, etc. Thank you both for the answers.
Hi, owner of XYZ here, aka the “friend”. Firstly, thanks for the info in trying to resolve this. To chip in my two cents from the other side of the equation, I sincerely believe the UX design of “users and sharing” section drove the mistake.
In the users and sharing changes, inviting users to your home is at the very top. To invite a friend who is already sharing with you is below that, and even then, you have to select the friend to surface the UI that allows you to add them as a friend. If adding a user to a home is destructive, it should not be at the top, and the “safe” operations should be first in the user interface.
You can put warning (“are you sure?”) and notifications and still without meaning to, steer users towards choices that could have destructive changes.
Could / Should I have read and understood the instructions? Sure. But we’re humans and in this case both I and OP missed both failed to read the instructions in this case.
1-4 are spot on. One thing to add though is the friend, @EntityAdam, was made admin and owner of ABC as well as XYZ which seems to violate the “one home” rule.
While we both clearly failed to read properly I have to feel like there’s area for UX improvement here. Regardless, thanks to everyone’s help we’re back up and running.
That statement is not correct. Joining Plex Home does not give that user access to your server. You are still admin to your own server. They won’t even see your server unless you invite them back, but then they see it as a shared server.
If you are confused because of the crown icon, that is only who is the admin of the Plex Home, not of the servers.
this is logged in by SpacemanOne after accepting home invite of BigWheel. Spaceman still sees all administrator server setting of their server QNAPServer even though in home of my main account. Additionally the regular friend shares stay the same. moviefan.plex is a pending friend/share of SpacemanOne, not BigWheel
though this is obviously confusing since we need to have this conversation, so i will pass it along to see if there is a way to make Home Admin vs Server Admin more clear.
I understand but that is the admin of the home, not the admin of the server. I get that it is confusing and why I said i would bring it up with folks. Someone can technically be the admin of a home without having a server at all.
only you will see your server settings when signed in as you. And you can still share your server outside the home.