All connections to [Loopback] failed

Plex Media Server Desktops & Laptops
1

Server Version#: 1.18.1.1973
Player Version#: 4.8.3
PMS: http://10.13.13.21:32400/web

I’m seeing repeated loopback errors in the web client’s log and wanted to see if there was a fix available. Not sure why it’s trying to connect to 127.0.0.1 when the server is located at 10.13.13.21. Any ideas?

`  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing all 1 connection(s) for [Loopback]",
    "time": "2019-10-22T16:24:51.545Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Servers] Waiting for initial servers = [Loopback]",
    "time": "2019-10-22T16:24:51.546Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Commands] Executing testServerConnection",
    "time": "2019-10-22T16:24:51.547Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Retrying connection tests for [Loopback] in 30 seconds",
    "time": "2019-10-22T16:24:51.548Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing connection for [Loopback] at http://127.0.0.1:32400/media/providers",
    "time": "2019-10-22T16:24:51.598Z"
  },
  {
    "type": "log:message",
    "level": 4,
    "message": "[Connections] Testing legacy connection for [Loopback] at http://127.0.0.1:32400",
    "time": "2019-10-22T16:24:51.600Z"
  },
  {
    "type": "ajax",
    "url": "http://127.0.0.1:32400/media/providers?X-Plex-Product=Plex%20Web&X-Plex-Version=4.8.3&X-Plex-Client-Identifier=9kd7qthgzxps66vud67add3c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=77.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1368x770%2C1368x912&X-Plex-Language=en",
    "status": 0,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "statusText": "error",
    "time": "2019-10-22T16:24:52.614Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)",
    "time": "2019-10-22T16:24:52.615Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)",
    "time": "2019-10-22T16:24:52.616Z"
  },
  {
    "type": "log:message",
    "level": 1,
    "message": "[Connections] All connections to [Loopback] failed",
    "time": "2019-10-22T16:24:52.620Z"
  },
  {
    "type": "ajax",
    "url": "http://127.0.0.1:32400?X-Plex-Product=Plex%20Web&X-Plex-Version=4.8.3&X-Plex-Client-Identifier=9kd7qthgzxps66vud67add3c&X-Plex-Platform=Chrome&X-Plex-Platform-Version=77.0&X-Plex-Sync-Version=2&X-Plex-Features=external-media&X-Plex-Model=bundled&X-Plex-Device=Windows&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=1368x770%2C1368x912&X-Plex-Language=en",
    "status": 0,
    "headers": {
      "Accept-Language": "en",
      "Accept": "application/json"
    },
    "statusText": "error",
    "time": "2019-10-22T16:24:52.626Z"
  },`
1 Like
2

I’m seeing the same behavior after the latest update. Makes the webinterface slow/sluggish and broken.

3

Seeing the same issue whilst trying to debug Unexpected Library Error issue.

Any update on this?

4

Still nothing Plex??

5

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.