Some family members of mine have older TVs that don’t stay current with Smart App updates. Due to this they are unable to stream media like h.265. Workarounds exist like forcing burn-in subtitles to force a transcode but trying to explain that to non-technical people is a nightmare.
it would be nice if in the settings for “Manage Library Access” you could force specific transcoding settings for certain friend/family accounts. e.g. force a x264 transcode for all media at a specific bitrate (even if the media bitrate is already low) to ensure compatibility
unless i’m missing something and this is already possible…