Amazon Alexa plugin

Plex Players Streaming Devices
1

Server Version#: 1.40.1.8120
Player Version#:Echo Dot

Got an issue with the plex plugin for Alexa (Echo)

I run two plex servers. Music is on my main plex server and i also have a 2nd plex server. For some reason when asking Alexa to play music from plex it says there is no media present on plex. when asking alexa to change servers it says it only found one server and reports it as my 2nd server. Cannot find a way to get the plex plugin for alexa to detect the main plex server.
Anyone got any suggestions on how to do this?

2

Is your music server remotely available as per the Alexa skill prerequisites?

https://support.plex.tv/articles/115000320808-getting-started-with-alexa-voice-control/

3

Yes the server is available remotely. Plex amp works fine with the main server as do all plex apps on firetv sticks.

4

Also Plex Amp finds my main server with no problems. Just Alexa plug in that doesn’t seem to. Not sure why Alexa wouldn’t see both servers if all other apps do.

5

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