Server Version#: 1.19.3.2831 Player Version#: N/A I have both “Generate video preview thumbnails” and, after today’s update, “Generate intro video markers” set as a scheduled task. In the past, when I’d download a new TV show (or movie), I’d often analyze them to manually generate the video previ…

Could someone from Plex acknowledge that this is a known issue?

I was running into permission issues on my side but was finally able to get it to work after lots of googling. I use Unraid and after setting UMASK_SET to 0000 it started working properly, no more permission issue and video preview thumbnails started creating.

Issue for me on 1.21.3.4021. As mentioned, on a PMS restart, all is good until the scheduled task occurs, then anything added does not generate until a PMS restart again.

Really wish Plex would acknowledge this issue. Frustrating paying for Plex pass and having an issues that never gets fixed. I’m running latest PMS on Mac and have the same issue. Restarting PMS and manual analyze works on content that did not generate thumbnails.

Same issue for me for a long time on Mac OS X. My workaround is going into Library settings, changing “Generate video preview thumbnails” to Never, and then changing back to “as a scheduled task and when media is added”. After I do that, Analyze works again… until scheduled tasks run. So, restartin…

This has been going on for almost a year can’t speak for others but Plex if you don’t know how to fix it I would rather you say " Havnt got a f*****g clue but we are looking at it" that would at least let us know your bothering to try and sort out something instead of ignoring us all and giving us t…

Just a thought: when you add crap like this that eats up CPU cycles and churns hard drives, make it an opt-in setting. I can’t remember the last time I used a new forced feature. Plex TV & Movies? Seriously? Yeah, you’re really filling a huge hole in the market there :roll_eyes: Still can’t use cue…

[image] davidbrenner1: @sa2000 , @StSimm1 , could you give us a heads up as to if this is even on the radar? This issue has been open for at least 5 months now. Thanks in advance. Pinging again… @sa2000 , @StSimm1 , any progress/update on this?

I switched over to Ubuntu as well and when the video previews stopped being generated I followed your advice by setting the video preview generation from “as scheduled task” to “none” then saved it, then reversed the order and now the video thumbnails will generate when I select analyze but only for…

I cannot believe this issue is still happening. Can there be some acknowledgment from the Plex team on this that you are at least aware of it and it’s on the roadmap to be fixed?

Analyze working for detecting intros, but no longer video preview thumbnails

Plex Media Server

Pow4Life181 May 27, 2021, 9:57pm 77

Looks like the devs are making some progress on this issue - TV Shows library - video preview thumbnail not being created at add time - #12 by BigWheel

Topic		Replies	Views
Manual analyze still not working for generating video preview thumbnails Plex Media Server server-windows	28	3319	September 29, 2021
Generate video preview thumbnails/Generate intro video markers not working as expected Plex Media Server server-synology	3	60	September 12, 2023
Video preview thumbnails are no longer being generated automatically Plex Media Server server-linux , server-docker , server-unraid	50	875	September 12, 2021
Did something break/change with video preview thumbnails recently? Plex Media Server library-management	22	713	October 31, 2024
PMS Analyze not creating preview thumbnails, detecting intros Plex Media Server server-linux	3	97	June 3, 2021

Analyze working for detecting intros, but no longer video preview thumbnails

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