Android and Roku see nothing after Password Reset and Server Reclaim

Plex Media Server
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1

Server Version#: 1.42.1.10060 (Windows)
Player Version#: Various Android and Roku

Following the email asking me to reset my password caused many issues as others have reported. After several tries, I was finally able to reclaim my server from the Web App on the Windows server itself, but now, I have Android and Roku devices that still see the caution triangle next to all of my media libraries. My iPhones, iPads, Apple TVs and Web browsers are working, so I do not think it is a problem on the server side.

Is there a particular thing I have to do on Android and Roku devices to get them working again?

2

I’ve noticed similar reports for Android devices.

Others reported rebooting the Plex Media Server resolved the problem.

You may also need to restart the phone, streaming stick, etc.

3

I did restart my Androids and Roku devices, but I have not restarted my Plex Media Server. I will have to wait until no one is using it, to restart the server. For now, other clients seem to be working just fine.

Thanks

4

YES thank you… rebooting the Plex Media Server did work… i feel stupid not thinking of that before.. Thanks again.

5

Rebooting my Plex Media Server got the rest of my clients working.

Thanks for the suggestion.