Server Version#: 1.21.3.4021 Windows Server 2016
Player Version#: 8.12.4.22902(97c4e5ff) Android TV
Plex Media Player Log Android TV Device.txt (65.7 KB)
Hi everyone, I have encountered problems using the search on Android TV devices, specifically I tried on my Android device, Zidoo X9S and on my Sony Smart TV, also Android TV.
Using the search and entering the genre criterion (Horror, comedy, …) or the name of director or actor and clicking on a search result, the app crashes and restarts, it does not come the same if I specifically search for the title name, so the crash occurs when a list is created from a direct selection from the search.
I attach the log of my Zidoo X9S player where I used the word “horror” in the search to crash it, the Zidoo X9S and my Sony Smart TV have the same player version (the latest) and the same crash situation with the seek. I hope I was helpful and that you solve the problem. Thanks so much
Is there a Plex employee? Is there another way to report bugs? Thanks
sorry i did not reply before. was trying to reproduce but could not. thanks for logs.
are you still getting the same with 8.13?
I just updated to 8.13 on my Sony Smart TV and the problem disappeared. Thanks, it’s very kind of you
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.
