Can you upload a log file from the agent - that makes it a bit easier to see what's going on? Do you match manually or do you have the agent as default for a section?
2013-06-03 20:43:14,326 (1ef0) : INFO (core:336) - Starting framework core - Version: 2.3.7, Build: de45ef3 (Tue May 7 17:27:01 UTC 2013)
2013-06-03 20:43:14,326 (1ef0) : DEBUG (core:348) - Using the elevated policy
2013-06-03 20:43:14,326 (1ef0) : DEBUG (core:437) - Starting runtime component.
2013-06-03 20:43:14,328 (1ef0) : DEBUG (core:437) - Starting caching component.
2013-06-03 20:43:14,329 (1ef0) : DEBUG (core:437) - Starting data component.
2013-06-03 20:43:14,329 (1ef0) : DEBUG (core:437) - Starting networking component.
2013-06-03 20:43:14,329 (1ef0) : DEBUG (networking:318) - Loaded HTTP cookies
2013-06-03 20:43:14,332 (1ef0) : DEBUG (networking:504) - Setting the default network timeout to 20.0
2013-06-03 20:43:14,332 (1ef0) : DEBUG (core:437) - Starting localization component.
2013-06-03 20:43:14,332 (1ef0) : INFO (localization:408) - Setting the default locale to en-us
2013-06-03 20:43:14,332 (1ef0) : DEBUG (core:437) - Starting messaging component.
2013-06-03 20:43:14,332 (1ef0) : DEBUG (core:437) - Starting debugging component.
2013-06-03 20:43:14,332 (1ef0) : DEBUG (core:437) - Starting services component.
2013-06-03 20:43:14,332 (1ef0) : DEBUG (core:437) - Starting myplex component.
2013-06-03 20:43:14,334 (23b0) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/system/messaging/clear_events/com.plexapp.agents.anidb'
2013-06-03 20:43:14,334 (1ef0) : DEBUG (core:437) - Starting notifications component.
2013-06-03 20:43:14,426 (1ef0) : DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.agents.anidb in namespace 'metadata'
2013-06-03 20:43:14,427 (1ef0) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/resourceHashes'
2013-06-03 20:43:15,158 (1ef0) : DEBUG (runtime:1104) - Created a thread named 'load_all_services'
2013-06-03 20:43:15,160 (1478) : DEBUG (services:265) - Plug-in is not daemonized - loading services from system
2013-06-03 20:43:15,163 (1ef0) : DEBUG (runtime:1104) - Created a thread named 'get_server_info'
2013-06-03 20:43:15,164 (1ef0) : DEBUG (core:149) - Finished starting framework core
2013-06-03 20:43:15,164 (1ef0) : DEBUG (core:547) - Loading plug-in code
2013-06-03 20:43:15,168 (1478) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_'
2013-06-03 20:43:15,168 (1ea0) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400'
2013-06-03 20:43:15,180 (1ea0) : DEBUG (core:525) - Machine identifier is 8caf62d3a533fe6dfd2384d0927474a04755b1c4
2013-06-03 20:43:15,181 (1ea0) : DEBUG (core:526) - Server version is 0.9.7.22-4b5280f
2013-06-03 20:43:15,184 (1478) : DEBUG (services:362) - Loaded services
2013-06-03 20:43:15,191 (2204) : DEBUG (services:438) - No shared code to load
2013-06-03 20:43:15,269 (1ef0) : DEBUG (core:553) - Finished loading plug-in code
2013-06-03 20:43:15,961 (1ef0) : DEBUG (agentkit:1010) - Creating new agent class called AniDBAgentMovies
2013-06-03 20:43:15,963 (1ef0) : DEBUG (agentkit:890) - Updating agent information: [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia', 'com.plexapp.agents.opensubtitles'], 'fallback_agent': None, 'contributes_to': None, 'languages': ['en'], 'persist_stored_files': True, 'primary_provider': True, 'prefs': True, 'name': 'AniDB'}]
2013-06-03 20:43:15,963 (1ef0) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQo2CmRpY3QKbGlzdApkaWN0Cmxpc3QKbGlzdApsaXN0CjIKczI0CmNvbS5wbGV4YXBwLmFnZW50cy5hbmlkYnMxMAppZGVudGlmaWVycjEKczEwCmFnZW50X2luZm8xCnIyCjkKcjMKczExCm1lZGlhX3R5cGVzcjQKczEyCmFjY2VwdHNfZnJvbW5zMTQKZmFsbGJhY2tfYWdlbnRuczE0CmNvbnRyaWJ1dGVzX3RvcjUKczkKbGFuZ3VhZ2VzYjFzMjAKcGVyc2lzdF9zdG9yZWRfZmlsZXNiMXMxNgpwcmltYXJ5X3Byb3ZpZGVyYjFzNQpwcmVmc3M1CkFuaURCczQKbmFtZTEKczUKTW92aWUyCnMyOQpjb20ucGxleGFwcC5hZ2VudHMubG9jYWxtZWRpYXMzMgpjb20ucGxleGFwcC5hZ2VudHMub3BlbnN1YnRpdGxlczEKczIKZW5yMAo_'
2013-06-03 20:43:15,986 (1ef0) : DEBUG (agentkit:1010) - Creating new agent class called AniDBAgentTV
2013-06-03 20:43:15,986 (1ef0) : DEBUG (agentkit:890) - Updating agent information: [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia', 'com.plexapp.agents.opensubtitles'], 'fallback_agent': None, 'contributes_to': None, 'languages': ['en'], 'persist_stored_files': True, 'primary_provider': True, 'prefs': True, 'name': 'AniDB'}, {'media_types': ['TV_Show'], 'accepts_from': ['com.plexapp.agents.localmedia', 'com.plexapp.agents.opensubtitles'], 'fallback_agent': None, 'contributes_to': None, 'languages': ['en'], 'persist_stored_files': True, 'primary_provider': True, 'prefs': True, 'name': 'AniDB'}]
2013-06-03 20:43:15,989 (1ef0) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0FnZW50U2VydmljZTpVcGRhdGVJbmZv/Y2VyZWFsMQoxCmxpc3QKMApyMAo_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■■■3cyCnMyOQpjb20ucGxleGFwcC5hZ2VudHMubG9jYWxtZWRpYXMzMgpjb20ucGxleGFwcC5hZ2VudHMub3BlbnN1YnRpdGxlczEKczIKZW5yMAo_'
2013-06-03 20:43:16,003 (1ef0) : INFO (core:598) - Started plug-in
2013-06-03 20:43:16,003 (1ef0) : DEBUG (socketinterface:144) - Starting socket server
2013-06-03 20:43:16,005 (1ef0) : DEBUG (runtime:1104) - Created a thread named 'start'
2013-06-03 20:43:16,006 (1ef0) : INFO (socketinterface:168) - Socket server started on port 63551
2013-06-03 20:43:16,006 (1ef0) : INFO (pipeinterface:25) - Entering run loop
2013-06-03 20:43:16,006 (1ef0) : DEBUG (runtime:714) - Handling request GET /:/prefixes
2013-06-03 20:43:16,006 (1ef0) : DEBUG (runtime:811) - Found route matching /:/prefixes
2013-06-03 20:43:16,007 (1ef0) : DEBUG (runtime:911) - Response: [200] MediaContainer, 149 bytes
2013-06-03 20:43:16,032 (2094) : DEBUG (runtime:714) - Handling request GET /:/plugins/com.plexapp.agents.anidb/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo0CnMyCmVuczQKbGFuZ3M3ClRWX1■■■3dzMTAKbWVkaWFfdHlwZWIwczYKbWFudWFscjEKczYKa3dhcmdzOQpzMTYKM2U4YjdlYmRlYjIyNGM2ZXMxNwpvcGVuU3VidGl0bGVzSGFzaHMyCjI0czcKZXBpc29kZXMxCjFzOAplcGlzb2RpY3MxMQpBY2NlbCBXb3JsZHM0CnNob3dzMQoxczYKc2Vhc29uczEwNQpFOiU1Q1ZpZGVvcyU1Q0FuaW1lJTVDQWNjZWwlMjBXb3JsZCUyMFtVVFddJTIwWzcyMHBdJTVDW1VUV11fQWNjZWxfV29ybGRfLV8yNF9baDI2NC03MjBwXVsxREYxNTExRF0lMkVta3ZzOApmaWxlbmFtZXM0MApjYmQwMjlmMTQ4MGVlYzUzNmRmZTBkYjg1MzVhYTQ1NDdmZWJiMjg5czgKcGxleEhhc2hzNwoxNDIwMDExczgKZHVyYXRpb25zNQozMzkzNnMyCmlkcjAK
2013-06-03 20:43:16,042 (2094) : DEBUG (runtime:811) - Found route matching /:/plugins/com.plexapp.agents.anidb/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo0CnMyCmVuczQKbGFuZ3M3ClRWX1■■■3dzMTAKbWVkaWFfdHlwZWIwczYKbWFudWFscjEKczYKa3dhcmdzOQpzMTYKM2U4YjdlYmRlYjIyNGM2ZXMxNwpvcGVuU3VidGl0bGVzSGFzaHMyCjI0czcKZXBpc29kZXMxCjFzOAplcGlzb2RpY3MxMQpBY2NlbCBXb3JsZHM0CnNob3dzMQoxczYKc2Vhc29uczEwNQpFOiU1Q1ZpZGVvcyU1Q0FuaW1lJTVDQWNjZWwlMjBXb3JsZCUyMFtVVFddJTIwWzcyMHBdJTVDW1VUV11fQWNjZWxfV29ybGRfLV8yNF9baDI2NC03MjBwXVsxREYxNTExRF0lMkVta3ZzOApmaWxlbmFtZXM0MApjYmQwMjlmMTQ4MGVlYzUzNmRmZTBkYjg1MzVhYTQ1NDdmZWJiMjg5czgKcGxleEhhc2hzNwoxNDIwMDExczgKZHVyYXRpb25zNQozMzkzNnMyCmlkcjAK
2013-06-03 20:43:16,042 (2094) : INFO (agentkit:914) - Searching for matches for {'openSubtitlesHash': '3e8b7ebdeb224c6e', 'episode': '24', 'episodic': '1', 'show': 'Accel World', 'season': '1', 'filename': 'E:%5CVideos%5CAnime%5CAccel%20World%20[UTW]%20[720p]%5C[UTW]_Accel_World_-_24_[h264-720p][1DF1511D]%2Emkv', 'plexHash': 'cbd029f1480eec536dfe0db8535aa4547febb289', 'duration': '1420011', 'id': '33936'}
2013-06-03 20:43:16,043 (2094) : DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/library/metadata/33936/tree'
2013-06-03 20:43:16,128 (2094) : WARNING (data:186) - Error decoding with simplejson, using demjson instead (this will cause a performance hit) - Expecting property name: line 8 column 9 (char 207)
2013-06-03 20:43:16,131 (2094) : DEBUG (preferences:256) - Loaded preferences from DefaultPrefs.json
2013-06-03 20:43:16,132 (2094) : DEBUG (preferences:178) - Loaded the user preferences for com.plexapp.agents.anidb
2013-06-03 20:43:16,135 (2094) : DEBUG (runtime:1137) - Scheduled a timed thread named 'checkConnection'
2013-06-03 20:43:16,135 (2094) : DEBUG (logkit:13) - ok1
2013-06-03 20:43:16,137 (2094) : DEBUG (logkit:13) - handling(0-2) command AUTH
2013-06-03 20:43:18,371 (2094) : DEBUG (logkit:13) - NetIO > sensitive data is not logged!
2013-06-03 20:43:56,134 (2094) : INFO (logkit:16) - Connection exception, msg: Command has timed out
2013-06-03 20:43:56,135 (2094) : CRITICAL (core:561) - Exception in the search function of agent named 'AniDB', called with keyword arguments {'openSubtitlesHash': '3e8b7ebdeb224c6e', 'episode': '24', 'episodic': '1', 'show': 'Accel World', 'season': '1', 'filename': 'E:%5CVideos%5CAnime%5CAccel%20World%20[UTW]%20[720p]%5C[UTW]_Accel_World_-_24_[h264-720p][1DF1511D]%2Emkv', 'plexHash': 'cbd029f1480eec536dfe0db8535aa4547febb289', 'duration': '1420011', 'id': '33936'} (most recent call last):
File "C:\Users\Spider\AppData\Local\Plex Media Server\Plug-ins\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\agentkit.py", line 923, in _search
agent.search(results, media, lang)
File "C:\Users\Spider\AppData\Local\Plex Media Server\Plug-ins\AniDB.bundle\Contents\Code\__init__.py", line 301, in search
self.doSearch(results, media, lang)
File "C:\Users\Spider\AppData\Local\Plex Media Server\Plug-ins\AniDB.bundle\Contents\Code\__init__.py", line 219, in doSearch
connection = self.connect()
File "C:\Users\Spider\AppData\Local\Plex Media Server\Plug-ins\AniDB.bundle\Contents\Code\__init__.py", line 75, in connect
raise e
AniDBCommandTimeoutError: Command has timed out
2013-06-03 20:43:56,135 (2094) : DEBUG (runtime:911) - Response: [200] str, 16 bytes
2013-06-03 20:48:16,135 (20a0) : DEBUG (runtime:1143) - Starting timed thread named ‘checkConnection’
2013-06-03 20:48:16,137 (20a0) : INFO (logkit:16) - Checking for idle connection timeout…
2013-06-03 20:48:16,138 (20a0) : DEBUG (runtime:1137) - Scheduled a timed thread named ‘checkConnection’
2013-06-03 20:53:16,138 (890) : DEBUG (runtime:1143) - Starting timed thread named ‘checkConnection’
2013-06-03 20:53:16,140 (890) : INFO (logkit:16) - Checking for idle connection timeout…
2013-06-03 20:53:16,141 (890) : DEBUG (runtime:1137) - Scheduled a timed thread named ‘checkConnection’
It's set to a folder, but manual matching doesn't work either, nor does searching, including by aid.