Thanks @hsousa for the update.
I appreciate the dev team being more communicative and open with the testing group and the public as a whole. I really do.
I’ve been a daily Plex user since the OSXBMC days and a Plex Pass user since 2011. I have been through numerous redesigns and changes over the years across pretty much all the client major client types (Android, Amazon, Roku, Smart TV, and AppleTV/iOS). I was even programing various DLNA profiles for devices back in the day.
I have also consistently supported and defended the Dev team here in this specific forum, and elsewhere. Unfortunately, I have to agree with @Shaun_R.
Since the public Preview release of the app there has been near universal feedback from the user community here in Plex’s forums, Reddit, and blogs asking Plex to reconsider the new playback UI in favor of the native AVPlayerViewController UI.
I understand the desire to make a uniform player UI across all your platforms, but that also means you are limiting yourself to the “lowest common denominator”. Apple devices are “premium” devices. They are not $30 Amazon Fire Sticks. They typically cost 2-3x that of other clients and users expect a consist experience between their apps. As Shaun noted, a majority of apps on the platform use the AVPlayerViewController and Apple users understand how it works. People specifically purchase Apple devices to take advantage of their UI and the “premium experience”.
Is there a technical limitation for why the AVPlayerViewController UI isn’t being considered? ie Is there a codec support limitation caused by the playback controller? If there was, maybe users would be more understanding.
A lot of the changes in the Preview app are a positive (nice to see support for all types of Local TV Extras!) and a lot of the changes will take time for users to learn and adapt to (verticle/horizontal navigation). But please, please, please take to heart the feedback from the community on the actual player interface.
Please don’t go the way of Sonos and damage the app experience just to implement change for change’s sake. It’s been almost a year since their management team decided to push out their re-design, breaking a majority of functionality, and they still have not recovered both in a technical capacity or in their reputation.
Thank you,
D
EDIT: Corrected Spotify to Sonos 
Long day folks.
