Apple TV app no longer plays MKV HEVC

Same problem for me on Apple TV and iPhone 13 pro max

PLEX Server 1.25.8.5663 running on Synology DS420+ (DSM 7.0.1-42218 Update 3)
PLEX Player 8.0 on Apple 4K TV (1st Gen, tvOS 15.3)

I’m experiencing the same issue attempting to play DV content on an LG TV i.e. audio plays, “Dolby Vision” notification pops-up, but the screen is black with a spinning wheel. This was working correctly previously. All other non-DV content plays normally.

I can play the same DV content successfully with Infuse 7 Pro on the same device.

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Confirming that I have this same problem.

Same issue here. Plays fine using Infuse, plays over the web, plays on all my devices…just not the AppleTV Plex app.

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