Is it intended that any other account other than the server owner cannot use the new player? Edit: It looks like that the secondary accounts that do not have Plex Pass are seeing this issue. Looks like the new version is not inheriting the Plex Pass subscription status from the server owner account…

Sorry, as far as I know regular Plex users don’t inherit “experimental features” from the Plex Home admin :confused: I’ll double check with the team in charge of that, but I think that’s the case, sorry!

Apple TV Beta 1.36 (10823) - Plex Pass Home users cannot use the new experimental player

Plex Players Player Betas

sergiou87 November 27, 2018, 9:47am 6

Sorry, as far as I know regular Plex users don’t inherit “experimental features” from the Plex Home admin

I’ll double check with the team in charge of that, but I think that’s the case, sorry!

Enhanced Video Player & Home Users - bug in turning off/on

Topic		Replies	Views
Can we get experimental player in guest or other Home users? Player Betas apple-tv-beta	7	616	May 8, 2019
Experimental player for other users on same server Plex Pass Betas apple-tv-beta	3	353	March 10, 2019
Plex betas with experimental player asking for Plex Pass Plex Pass Betas apple-tv , ios-legacy	1	316	February 24, 2019
Enhanced Video Player & Home Users - bug in turning off/on Player Betas apple-tv-beta	3	333	May 25, 2019
iOS - Managed User - no Plex Pass features, like new video player? Player Betas ios-beta	2	164	February 26, 2019

Apple TV Beta 1.36 (10823) - Plex Pass Home users cannot use the new experimental player

Related topics