Artist Information Missing (Last.fm)

Dev Community Dev/API Corner
1

Hi,

 

I have no Artist Information (info, poster, background) anywhere. Album Art, movies, TV shows, all work fine.

 

Scanner: Plex Music Scanner

Agent: Last.fm

 

When I choose 'Fix incorrect match' for an artist, then I choose Last FM I get a red pop-up saying "No matches were found".

Uninstalled Last.fm in Channels and re-installed it. But it's working for Album information, just not artist..

 

Plex Media Server Log:

Oct 31, 2014 12:24:21 [0x7f6ba2ffd700] WARN - SLOW QUERY: It took 205.764008 ms to retrieve 16 items.
Oct 31, 2014 12:24:25 [0x7f6ba17fa700] WARN - Took too long (0.107166 seconds) to start a transaction on ../Library/MetadataItem.cpp:459
Oct 31, 2014 12:24:25 [0x7f6ba17fa700] WARN - Transaction that was running was started on ../Library/MetadataItem.cpp:459
Oct 31, 2014 12:24:28 [0x7f6b827fc700] WARN - Waited one whole second for a busy database.
Oct 31, 2014 12:24:54 [0x7f6bc0ff9700] WARN - No matches for search.
Oct 31, 2014 12:25:11 [0x7f6bffd91700] WARN - We didn't receive any data from xx.xx.xx.xx:33950 in time, dropping connection.
 
Plex Media Scanner Log:
-nothing, only old messages-
 
info:
Arch Linux
Plex 0.9.11.1.678-c48ffd2
 
Any idea to troubleshoot this is welcome!
Also, a MusicBrainz scanner would be nice, all that I found were broken and no longer maintained.
 
Cheers
 
2

I get the same error on Windows 7, this is in my last.fm agent log:

2014-11-01 11:04:25,948 (1688) :  DEBUG (runtime:717) - Handling request GET /:/plugins/com.plexapp.agents.lastfm/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo0CnMyCmVuczQKbGFuZ3M2CkFydGlzdHMxMAptZWRpYV90eXBlYjBzNgptYW51YWxyMQpzNgprd2FyZ3MxMApzOApIb21ld29ya3M1CmFsYnVtczIKMTZzNQppbmRleHMxNgo1NjlkZTM4OGUyNzFmMzQ1czE3Cm9wZW5TdWJ0aXRsZXNIYXNoczcKRnVuayBBZHM0Cm5hbWVuczUKdGl0bGVzOQpEYWZ0IFB1bmtzNgphcnRpc3RzNjAKRCUzQSU1Q011c2ljJTVDRGFmdCUyMFB1bmslNUNIb21ld29yayU1QzE2JTIwRnVuayUyMEFkJTJFbXAzczgKZmlsZW5hbWVzNDAKMmYwY2ZhNjJiNWU5Zjc3Njk5OTRiMTE1YjM2OGYzN2I5ZDZiZGQzMHM4CnBsZXhIYXNoczUKNTEzODJzOApkdXJhdGlvbnM0CjQ0NjlzMgppZHIwCg__
2014-11-01 11:04:25,948 (1688) :  DEBUG (runtime:814) - Found route matching /:/plugins/com.plexapp.agents.lastfm/messaging/function/X0FnZW50S2l0OlNlYXJjaA__/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoyCmRpY3QKZGljdAo0CnMyCmVuczQKbGFuZ3M2CkFydGlzdHMxMAptZWRpYV90eXBlYjBzNgptYW51YWxyMQpzNgprd2FyZ3MxMApzOApIb21ld29ya3M1CmFsYnVtczIKMTZzNQppbmRleHMxNgo1NjlkZTM4OGUyNzFmMzQ1czE3Cm9wZW5TdWJ0aXRsZXNIYXNoczcKRnVuayBBZHM0Cm5hbWVuczUKdGl0bGVzOQpEYWZ0IFB1bmtzNgphcnRpc3RzNjAKRCUzQSU1Q011c2ljJTVDRGFmdCUyMFB1bmslNUNIb21ld29yayU1QzE2JTIwRnVuayUyMEFkJTJFbXAzczgKZmlsZW5hbWVzNDAKMmYwY2ZhNjJiNWU5Zjc3Njk5OTRiMTE1YjM2OGYzN2I5ZDZiZGQzMHM4CnBsZXhIYXNoczUKNTEzODJzOApkdXJhdGlvbnM0CjQ0NjlzMgppZHIwCg__
2014-11-01 11:04:25,950 (1688) :  INFO (agentkit:923) - Searching for matches for {'album': 'Homework', 'index': '16', 'openSubtitlesHash': '569de388e271f345', 'name': 'Funk Ad', 'artist': 'Daft Punk', 'title': None, 'filename': 'D%3A%5CMusic%5CDaft%20Punk%5CHomework%5C16%20Funk%20Ad%2Emp3', 'plexHash': '2f0cfa62b5e9f7769994b115b368f37b9d6bdd30', 'duration': '51382', 'id': '4469'}
2014-11-01 11:04:25,950 (1688) :  DEBUG (networking:172) - Requesting 'http://127.0.0.1:32400/library/metadata/4469/tree'
2014-11-01 11:04:26,030 (1688) :  INFO (logkit:16) - Artist search: Daft Punk
2014-11-01 11:04:26,043 (1688) :  DEBUG (networking:172) - Requesting 'http://lastfm-z.plexapp.com/2.0/?method=artist.search&artist=daft%20punk&page=1&limit=9&format=json&api_key=d5310352469c2631e5976d0f4a599773'
2014-11-01 11:04:26,323 (1688) :  ERROR (networking:223) - Error opening URL 'http://lastfm-z.plexapp.com/2.0/?method=artist.search&artist=daft%20punk&page=1&limit=9&format=json&api_key=d5310352469c2631e5976d0f4a599773'
2014-11-01 11:04:26,325 (1688) :  INFO (logkit:16) - Error fetching JSON.
2014-11-01 11:04:26,325 (1688) :  INFO (logkit:16) - Error retrieving artist search results.
2014-11-01 11:04:26,326 (1688) :  DEBUG (runtime:918) - Response: [200] str, 320 bytes

503 server error on that URL, looks like it's down

3

I have the same issue since yesterday.

4

I have the same issue.

5

+1

6

I'm also getting a 503 error for artist searches. Getting the top albums of the same artist seems to work fine.

7

Same here, i just moved my plex server to a new computer and couldn't figure out why last.fm was not matching some artists.

Mine seems to be partially working, but some artists that used to have bio and album art is not matching anymore.

8

I had same issue, thought it was me and i re-installed my entire Plex server.

Works now...

9

I'm still getting a 503 on all artist searches. Album matching seems to work, but most artist metadata is still missing.

10

Same for me, still no artist metadata. Reinstalling the server did not help for me.

11

Is there someone in charge of the Last.fm plugin? Isn't the server that isn't responding to artist queries (lastfm-z.plexapp.net) maintained by Plex?

12

Asked a Ninja for help: https://forums.plex.tv/topic/127000-lastfm-zplexappnet-503/

13

+1 

Arch Linux - 3.17.2

PMS - 0.9.11.1.678

14

same problem for me ...  :(

i am using the latest plex @ synology ds214play

any reaction from the ninja?

(unfortunately i can not access the link/post)

see you

Thomas

15

No, no Ninja in sight, yet.

16

I have the same Problem since several days. reinstall the Server isn`t an option for me. Does anyone has a fix for this error?

17

not sure if this relates to the plex metadata problem ...

but if you check the last.fm status at http://status.last.fm/ you can read the following:

"The fingerprint server is currently down for maintenance, and as such some api calls may not work as expected. We apologise for any inconvenience caused by this, our engineers expect to have the server up as soon as possible. Posted 23 hours ago by jon"

 

any ideas?

18

not sure if this relates to the plex metadata problem ...

but if you check the last.fm status at http://status.last.fm/ you can read the following:

"The fingerprint server is currently down for maintenance, and as such some api calls may not work as expected. We apologise for any inconvenience caused by this, our engineers expect to have the server up as soon as possible. Posted 23 hours ago by jon"

any ideas?

Thank you for that information! That could be the reason why it's not working, but for me it's about a week now, that I can't get any artist information! 

19

It would mean that tracks would not get fingerprinted right, the artist information should come from an other part of Last.fm. I have the MusicBrainz plugin working but they do not incorporate artist background information or posters in their public API. So that's a shame.

My guess; Last.fm is tired of Plex users leeching data and giving nothing in return so they turned off the big stuff like descriptions and pictures...

When I create my own API at Last.fm and do a call on an artist, let's say 2Pac, then I get the data, so the back-end at Last.fm works;

http://ws.audioscrobbler.com/2.0/?method=artist.getinfo&artist=2Pac&api_key=bd6f105a9c09222983984fe9f5b71907&format=json

Even the pictures work:

http://userserve-ak.last.fm/serve/34/2306359.jpg

So we wait for a Ninja, or he is already here, because you'll never see one coming, right?

EDIT:

Meanwhile I'm editing the __init__ Python script of the Last.fm plugin to see if I can fit my personal API key in there..

not sure if this relates to the plex metadata problem ...

but if you check the last.fm status at http://status.last.fm/ you can read the following:

"The fingerprint server is currently down for maintenance, and as such some api calls may not work as expected. We apologise for any inconvenience caused by this, our engineers expect to have the server up as soon as possible. Posted 23 hours ago by jon"

any ideas?

20
Meanwhile I'm editing the __init__ Python script of the Last.fm plugin to see if I can fit my personal API key in there..

ok ... please keep us informed ...