Aspect ratio set to 4:3 instead of 16:9 or else

With launching the PLEX app on the playstation 3 the aspect ratio changes to 4:3 and the picture is compressed. I did not find the place to change this setting. Any suggestion where it can be found?

is the app itself stretched or when playback video files?

The app itself is stretched from the beginning as well as the playback of video files. Other services such as Amazons video streaming is working fine. Also direct access to the NAS that hosts the video files works fine. It seems to be the PLEX app that pulls other ratio settings from somewhere. Thanks for further help.

We have a big platform update coming for PS3, I’m fairly confident it should fix the issue.

Sounds good. I really love using PLEX on all other devices (-: and I have a workaround until the update is available. Thanks.