Ah, good, then I have something for you. A long discussion in this forum post helped us come to a solution of sorts for HW transcoding and subtitles. It seems that for whatever reason, doing HW transcoding and then enabling subtitles causes the DS + series to faceplant. If you run in software transcoding and run subtitles, it’s capable of doing both (transcode + subtitle burn-in) at the same time, and the NAS can handle it, but uses up most of the CPU process. And certainly can’t do multiple transcodes at once.
What you can do, is tell the server to use a slightly older HW transcode driver. The Linux dev ChuckPa gave a solution:
I do have something you can try. Install the Synology Text Editor application Stop Plex Navigate into the Plex shared folder and down in until you see “Preferences.xml” Edit it (right-click, open in Text Editor) Cursor down to the closing /> on the very bottom line. Carefully add VaapiDriver="i965" in front of it. It will look like this when done: SomePref="Value" VaapiDriver="i965" /> Save the file Start Plex
I’d say you can skip installing a text editor to those steps. You can download the preferences file locally, use a text editor to add the text, then drop it back onto the NAS folder and replace. The important bit is to put VaapiDriver=“i965” somewhere near the end of the preferences file, before the “/>” bit.
