Server Version#: 1.41.5.9522
Player Version#: 10.28.0.3441
I just noticed that my Sony TV doesn’t show all content from ASS subtitles. Seems like when it has italic styling (and probably other extra styling) ot doesn’t show anything at all. Regular styled content seems to work.
I seem to be running a different app (but the same name, com.plexapp.android) on my android phone (2025.18.0) and on there it renders subtitles properly when direct streaming.
If I select “burn advanced subtitle formats” it does work as intended, but I’m not really understanding why it can render ASS for some of the content, but not all. I would have thought it was all or nothing.
Even weirder though is that there is no issue with the Plex app om my Google TV stick, nor my FireTV stick. It can render the same ASS subtitles as expected, without burning them.
Even weirder, on FireTV there was both a 10.29.1 version and also a 10.30.0 version which lacks release notes on the forum, and lacks release in Google Play Store. Why is that?
Kind of confused why the underlying platform (Sony, Android 12) would affect ASS rendering like this.
I’m still experiencing this and previously reported it here: Android TV app not displaying any subtitles containing italicised text
I didn’t figure out when I first posted about it that was the subtitles with italics specifically that were affected, but have now confirmed it is the same issue described.