Authentication Problem After Upgrade:

General Discussions
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21

Do you have Chapter Thumbnails enabled? (they are enabled by default).
I disable them and purge the the BIF files (which are massive compared to a jpeg)

Counting mine:

[/share/CACHEDEV4_DATA/.qpkg/PlexMediaServer] # cd Library
[/share/CACHEDEV4_DATA/.qpkg/PlexMediaServer/Library] # du -ms .
13733	.
[/share/CACHEDEV4_DATA/.qpkg/PlexMediaServer/Library] # cd /share/CACHEDEV2_DATA/
[/share/CACHEDEV2_DATA] # find *movies* *music* tv* -type f -print | wc -l
102227
[/share/CACHEDEV2_DATA] #

That’s 13.7 GB of total metadata for 102,227 indexed files.

22

We did learn of a problem for AT&T customers whose WAN address is in the 172.x.x.x range. It appears AT&T, in their efforts to thwart IP address spoofing, made an error in subnet masking.

Our and customer tests seem to indicate the subnet mask 172.0.0.0/8 was applies where 172.168.0.0/12 was the correct mask.

We learned AT&T corrected this about an hour ago and communication with Plex.tv has been restored. Please restart and see if the auth problems still exist.