Background artwork bug with tv episodes view

[claptr3]

Server Version#: Version 1.102.0.230-7301ebfb
Player Version#: Version 1.67.1.233-0ab7ab17
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Hello, I would like to report a bug in Plex HTPC concerning the fanart you should normally be able to see when choosing an episode after selecting a season. This artwork often disappears in my case, for some reason.
Here it shows:

Here with another episode of the same show it’s gone:

Here on the seasons view it shows:

And here it’s gone:

I’ve tried to play with the settings a bit but couldn’t find a culprit for this weird behaviour.
Thanks.

[nibbles]

off the top of my head I think there’s both season artwork and series artwork, while at the same time there’s cached versions of artwork. I would start by considering whether I’m using local artwork and how I told PMS about that artwork. I would probably restart the PMS server and have it refresh all Metadata for that series. I might force a different poster and see how that works, then try switching back.

Anyone else have ideas?

While you think about things, you might see if you can craft a set of reproducible steps to make the artwork disappear?

good luck!

[claptr3]

I’m not using local artwork, just the one offered by Plex.
Series artwork and season artwork? But when I pick something for a show on Plex desktop, it’s used for all views, show/season/episode. There’s no background to choose for a season.
I tried restarting everything, and refreshing the metadata, but it didn’t solve the problem.

Steps to reproduce: On Plex HTPC, select a show, then select a season. I can now see the info of the first episode I haven’t seen yet, with the background artwork for the show. This artwork is there for about one second and then disappears as the metadata for the episode is refreshed.

[claptr3]

Any update? Surely this is not the intended behaviour right?

[nibbles]

Excellent steps to reproduce. I can’t seem to here, though.
I like how it appears for a second then disappears on yours.

In HTPC Settings → Appearance, mine is set like this. Is yours?

Theme                 Dark
Content Layout        Theme Default
App Background        Theme Default
Details Background    Theme Default

[claptr3]

It’s set like this for me too… I don’t know, it’s weird.

[nibbles]

You might give Plex DBRepair a try. The delay and switching reminds of bloat that can be purged or optimized. Long shot, but something to do on a Sunday.