Broken DLNA service since 1.1.4 - when will it be fixed? tons of people have problems.

Thanks for the tests. So you believe the media you have that does not play on DLNA on the Sony, requires the libeac3_decoder.so codec file. I will pass this info on. What was the media info for the file tested?

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2 h 2 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 spf)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 560 MiB (7%)
Language : English
Service kind : Complete Main
Default : Yes
Forced : No

With regards to 1.1.4 not working after a fresh re-install - that is correct. Only existing installs may continue to work or as you found - a restore from a backup. Support for versions before 1.5.x was removed after release of this Service Support Statement http://forums.plex.tv/discussion/268072/plex-media-server-1-5-1-and-plex-media-player-1-2-4-or-newer-are-mandatory-updates

That’s fairly unpleasant. If I didn’t have backups, this testing would have resulted in permanent breakage. Unfortunately, seems I can’t test anymore tonight, as both 1.5.7 and 1.7.3 are now failing to download any codecs whatsoever. Perhaps something’s going on with CDN right now?

Thank you, @ananke !

I don’t know if it helps, but… The content of the Codecs folder on Windows:

  • h264_decoder.dll
  • hevc_decoder.dll
  • libx264_encoder.dll
  • mpeg4_decoder.dll

I tried 1.5.7. It only works with files that can be direct streamed to the Sony Blu-ray player (and they seem to work fine). It does not work with files that need remuxing. Those files work fine with 1.1.4.

@Aaron44126 , which file formats work? I wanna try too.

It’s really annoying. I updated to test and now I’m stuck!

Another weird fact: a lot of MP4 files isn’t being read by Plex. They do not appear on library no matter how many times I update it.

@robsonsobral said:
@Aaron44126 , which file formats work? I wanna try too.

It’s really annoying. I updated to test and now I’m stuck!

you can download old version here : Plex Media Server Download (2023 Latest)

@Kydix said:

@robsonsobral said:
@Aaron44126 , which file formats work? I wanna try too.

It’s really annoying. I updated to test and now I’m stuck!

you can download old version here : Plex Media Server Download (2023 Latest)

That won’t be sufficient, as Plex stopped serving codec files for that version. So unless this has them bundled somehow, which official packages don’t seem to have, one cannot have a successful fresh install of 1.1.4

@robsonsobral said:
@Aaron44126 , which file formats work? I wanna try too.

It’s really annoying. I updated to test and now I’m stuck!

I’m having good luck with MP4 container, H.264 and AAC codecs (note: ā€œweb optimizedā€ MP4s). Plex reports ā€œdirect playā€ when I stream one of these files, so it is transferring the file to the Blu-ray player directly with no additional processing.

I’ve sort of given up on this ever being fixed and I am remuxing my MKV files to MP4 so that I can continue to use the current version of Plex.

Thank you, @Aaron44126 .

Unfortunately, Plex isn’t seeing any MP4 files. Any! I’m running Plex on Windows 10.

So now well over 6 months has passed. The community has found the issue, yet we are still waiting for an acknowledgement that this is being looked at properly.

Still no fix ! this sucks … looks like they are not going to fix this problem.

November 27, 2017. This is still broken in PMS 1.10.0.

At this point even EA is looking like they care more about its community than Plex.

1 Like

lol, would be nice if Plex make a statement about it

Is anyone that works at Plex actually looking into this issue?

@marcelomas said:
Is anyone that works at Plex actually looking into this issue?

Nope.

Has this been resolved?