Synology NAS - Updated to PlexMediaServer-1.21.4.4079 and now nothing but trouble, now transcoding doesnt seem to be working on DLNA?

Server Version#: 1.22.0.4163
Player Version#: N/A

So I had been running the latest Synology Plex Update & I decided to update to Plex 1.21.4.4079 (I wish I hadn’t) for whatever reason my existing plex settings were lost so I.

Switched DLNA back on.
and I eventually found out I had to change the permissions for my media folders in Synology control panel so they now look like this:

we use WD Live devices to play our media (yes I know they are old, no I am not interested in replacing them at this point) using DLNA server.

Anyway everything seemed to be working after that I had watched a few movies & TV shows all good. Then last night suddenly the WD started saying

“Unable to play the selected file. Please see the User Manual for a list of supported file formats”

Now I will mention the files play from from the plex wed interface player so the files are fine.

So I thought ok this must be a transcoding issue, so this morning I checked the DLNA logs and found errors relating to the system being unable to access the transcode folder or transcode locally. so I checked the synology permissions on the plex folder & sure enough it was set to read only (despite this there are transcode folders created in the plex folder since I did the upgrade) so I changed them so plex had read write permissions to its own folder which eliminated the error from the log but did not stop the WD Live TV from saying:

“Unable to play the selected file. Please see the User Manual for a list of supported file formats”

I noted there was a plex upgrade available to i upgraded to PlexMediaServer-1.22.0.4163 in hopes there was some bug fix or something, no such luck. so here is what happens now when I try to play the episode in question.

Mar 13, 2021 11:11:25.436 [0x7fcdba5a1700] DEBUG - HEAD for http://10.1.1.3:32469/object/3d3537de3c09b32b3543/file.ts
Mar 13, 2021 11:11:25.436 [0x7fcdba5a1700] DEBUG - Mapped client to profile Western Digital TV Live using header User-Agent: INTEL_NMPR/2.1 DLNADOC/1.50 dma/3.0 alphanetworks
Mar 13, 2021 11:11:25.437 [0x7fcdba5a1700] DEBUG - Mapped object 3d3537de3c09b32b3543 to /library/metadata/8870 part 0 on server 
Mar 13, 2021 11:11:25.437 [0x7fcdba5a1700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:25.437 [0x7fcdba5a1700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:25.528 [0x7fcdba5a1700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:25.528 [0x7fcdba5a1700] DEBUG - Caching document http://127.0.0.1:32400/library/metadata/8870 as a24173179ab788e1cff99878f9f2dbad0ea9a5c1
Mar 13, 2021 11:11:25.529 [0x7fcdba5a1700] DEBUG - Serving up item /library/metadata/8870 part 0
Mar 13, 2021 11:11:25.558 [0x7fcdba5a1700] DEBUG - MDE: Selected protocol http; container: mpegts
Mar 13, 2021 11:11:25.558 [0x7fcdba5a1700] DEBUG - MDE: analyzing media item 8059
Mar 13, 2021 11:11:25.558 [0x7fcdba5a1700] DEBUG - MDE: E2 - That Day: The Fall of Shiganshina, Part 2: selected audio stream is not the first audio stream and direct play stream selection is not enabled
Mar 13, 2021 11:11:25.559 [0x7fcdba5a1700] DEBUG - MDE: E2 - That Day: The Fall of Shiganshina, Part 2: selected media 0 / 8059
Mar 13, 2021 11:11:26.335 [0x7fcdbae6b700] DEBUG - GET for http://10.1.1.3:32469/proxy/bbddc19213855fc52b9e/albumart.jpg
Mar 13, 2021 11:11:26.336 [0x7fcdbae6b700] DEBUG - Mapped client to profile Western Digital TV Live using header User-Agent: ALPHA Networks/CTID
Mar 13, 2021 11:11:26.369 [0x7fcdbae6b700] DEBUG - Proxied GET to http://127.0.0.1:32400/photo/:/transcode?format=jpg&height=512&url=http%3A%2F%2F127%2E0%2E0%2E1%3A32400%2Flibrary%2Fmetadata%2F8870%2Fthumb%2F1614943424&width=512: HTTP/1.1 200
Mar 13, 2021 11:11:26.370 [0x7fcdbae6b700] DEBUG - Responding HTTP/1.1 200
Mar 13, 2021 11:11:27.167 [0x7fcdba5a1700] DEBUG - Proxied HEAD to http://127.0.0.1:32400/video/:/transcode/universal/start?audioBoost=100&directPlay=0&directStream=1&directStreamAudio=1&path=%2flibrary%2fmetadata%2f8870&session=2425671e2675f52009f8e45c1b2f4bc6721a3bc0&subtitleSize=100&videoQuality=74&videoResolution=1920x1080: HTTP/1.1 200
Mar 13, 2021 11:11:27.168 [0x7fcdba5a1700] DEBUG - Responding HTTP/1.1 200
Mar 13, 2021 11:11:27.188 [0x7fcdba5a1700] DEBUG - GET for http://10.1.1.3:32469/object/3d3537de3c09b32b3543/file.ts
Mar 13, 2021 11:11:27.189 [0x7fcdba5a1700] DEBUG - Mapped client to profile Western Digital TV Live using header User-Agent: INTEL_NMPR/2.1 DLNADOC/1.50 dma/3.0 alphanetworks
Mar 13, 2021 11:11:27.189 [0x7fcdba5a1700] DEBUG - Mapped object 3d3537de3c09b32b3543 to /library/metadata/8870 part 0 on server 
Mar 13, 2021 11:11:27.189 [0x7fcdba5a1700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:27.189 [0x7fcdba5a1700] DEBUG - Cache hit for document http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:27.189 [0x7fcdba5a1700] DEBUG - Serving up item /library/metadata/8870 part 0
Mar 13, 2021 11:11:27.200 [0x7fcdba5a1700] DEBUG - Proxied GET to http://127.0.0.1:32400/video/:/transcode/universal/start?audioBoost=100&directPlay=0&directStream=1&directStreamAudio=1&path=%2flibrary%2fmetadata%2f8870&session=2425671e2675f52009f8e45c1b2f4bc6721a3bc0&subtitleSize=100&videoQuality=74&videoResolution=1920x1080: HTTP/1.1 200
Mar 13, 2021 11:11:27.201 [0x7fcdba5a1700] DEBUG - Responding HTTP/1.1 200
Mar 13, 2021 11:11:27.582 [0x7fcdbae6b700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=playing&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:27.594 [0x7fcdba5a1700] DEBUG - GET for http://10.1.1.3:32469/object/3d3537de3c09b32b3543/file.ts
Mar 13, 2021 11:11:27.594 [0x7fcdba5a1700] DEBUG - Mapped client to profile Western Digital TV Live using header User-Agent: INTEL_NMPR/2.1 DLNADOC/1.50 dma/3.0 alphanetworks
Mar 13, 2021 11:11:27.594 [0x7fcdba5a1700] DEBUG - Mapped object 3d3537de3c09b32b3543 to /library/metadata/8870 part 0 on server 
Mar 13, 2021 11:11:27.595 [0x7fcdba5a1700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:27.595 [0x7fcdba5a1700] DEBUG - Cache hit for document http://127.0.0.1:32400/library/metadata/8870
Mar 13, 2021 11:11:27.595 [0x7fcdba5a1700] DEBUG - Serving up item /library/metadata/8870 part 0
Mar 13, 2021 11:11:27.605 [0x7fcdba5a1700] DEBUG - Proxied GET to http://127.0.0.1:32400/video/:/transcode/universal/start?audioBoost=100&directPlay=0&directStream=1&directStreamAudio=1&path=%2flibrary%2fmetadata%2f8870&session=2425671e2675f52009f8e45c1b2f4bc6721a3bc0&subtitleSize=100&videoQuality=74&videoResolution=1920x1080: HTTP/1.1 200
Mar 13, 2021 11:11:27.605 [0x7fcdba5a1700] DEBUG - Responding HTTP/1.1 200
Mar 13, 2021 11:11:27.708 [0x7fcdbae6b700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=playing&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:27.708 [0x7fcdbae6b700] DEBUG - TimelineClient: request returned 200
Mar 13, 2021 11:11:27.708 [0x7fcdbae6b700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=stopped&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:27.728 [0x7fcdbae6b700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=stopped&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:27.728 [0x7fcdbae6b700] DEBUG - TimelineClient: request returned 200
Mar 13, 2021 11:11:27.972 [0x7fcdbae6b700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=playing&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:28.346 [0x7fcdbae6b700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=playing&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:28.347 [0x7fcdbae6b700] DEBUG - TimelineClient: request returned 200
Mar 13, 2021 11:11:28.555 [0x7fcdbae6b700] DEBUG - HTTP requesting GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=stopped&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:28.567 [0x7fcdbae6b700] DEBUG - HTTP 200 response from GET http://127.0.0.1:32400/:/timeline?containerKey=%2Flibrary%2Fmetadata%2F8870&duration=1452084&guid=com%2Eplexapp%2Eagents%2Ethetvdb%3A%2F%2F267440%2F1%2F2%3Flang%3Den&key=%2Flibrary%2Fmetadata%2F8870&ratingKey=8870&report=1&state=stopped&time=1000&X-Plex-Device=Western%20Digital%20TV%20Live&X-Plex-Device-Name=Western%20Digital%20TV%20Live&X-Plex-Product=DLNA
Mar 13, 2021 11:11:28.568 [0x7fcdbae6b700] DEBUG - TimelineClient: request returned 200

I also noted that the plex permissions on synology seem to have changed again with this update ?

I really hope someone can see what is wrong here and help me out as I am seriously over this, everything was working fine & now has just hit the dirt for no reason.

Plex Media Server.zip (114.5 KB)

just did a clean boot of the synology & Plex, then at the 12:40 mark for 13.3.2021 I was able to play a movie for a couple minutes before I stopped it which played fine without error however I note *.avi files are working fine.

It seems my transcoding is broken & I do not understand why ?

I also tried restoring my databases to a DB from 2 days ago,

com.plexapp.plugins.library.blobs.db
com.plexapp.plugins.library.db

No changes after that, though I did not there are the files

com.plexapp.dlna.db
com.plexapp.dlna.db-wal
com.plexapp.dlna.db-shm

present in my database folder that are not backed up nor are they mentioned in the guide on how to repaire a corrupt database here:

Any help at this point would be greatly appreciated.

having tried a few movies now i managed to get one h264 file to play no worries ?

Mar 13, 2021 12:51:21.689 [0x7f7eeefc8700] DEBUG - Completed: [127.0.0.1:54559] 200 GET /library/metadata/11570 (4 live) GZIP 72ms 3827 bytes
Mar 13, 2021 12:51:21.690 [0x7f7eb6e6b700] DEBUG - Request: [127.0.0.1:54567 (Loopback)] HEAD /library/parts/12642/1552120646/file.mkv (4 live) Token ()
Mar 13, 2021 12:51:21.700 [0x7f7eb6e6b700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837810 (of total: 4705837810).
Mar 13, 2021 12:51:21.700 [0x7f7eb6e6b700] DEBUG - Completed: [127.0.0.1:54567] 200 HEAD /library/parts/12642/1552120646/file.mkv (4 live) 9ms 0 bytes (pipelined: 1)
Mar 13, 2021 12:51:21.737 [0x7f7eb4e31700] DEBUG - Request: [127.0.0.1:54567 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (4 live) Token ()
Mar 13, 2021 12:51:21.740 [0x7f7eb4e31700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837810 (of total: 4705837810).
Mar 13, 2021 12:51:21.804 [0x7f7eec963700] DEBUG - Request: [127.0.0.1:54568 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=0-) 
Mar 13, 2021 12:51:21.807 [0x7f7eec963700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837810 (of total: 4705837810).
Mar 13, 2021 12:51:21.815 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 262144 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.815 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54568] 206 GET /library/parts/12642/1552120646/file.mkv (6 live) 11ms 262144 bytes (pipelined: 1) (range: bytes=0-) 
Mar 13, 2021 12:51:21.816 [0x7f7eeecda700] DEBUG - Request: [127.0.0.1:54569 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=0-) 
Mar 13, 2021 12:51:21.819 [0x7f7eeecda700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837810 (of total: 4705837810).
Mar 13, 2021 12:51:21.821 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.821 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54569] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 6ms 847616 bytes (pipelined: 1) (range: bytes=0-) 
Mar 13, 2021 12:51:21.826 [0x7f7eb7d11700] DEBUG - Request: [127.0.0.1:54570 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=9-) 
Mar 13, 2021 12:51:21.829 [0x7f7eb7d11700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837801 (of total: 4705837810).
Mar 13, 2021 12:51:21.839 [0x7f7eb4567700] DEBUG - Request: [127.0.0.1:54571 (Loopback)] GET /photo/:/transcode?format=jpg&height=512&url=http%3A%2F%2F127%2E0%2E0%2E1%3A32400%2Flibrary%2Fmetadata%2F11570%2Fthumb%2F1552121439&width=512 (6 live)
Mar 13, 2021 12:51:21.839 [0x7f7eb4567700] DEBUG - [Transcode] Photo transcoder: Request for url [http://127.0.0.1:32400/library/metadata/11570/thumb/1552121439] (is local: 1 upscaled: 0)
Mar 13, 2021 12:51:21.839 [0x7f7eb4567700] DEBUG - Content-Length of /volume1/Plex/Library/Application Support/Plex Media Server/Cache/PhotoTranscoder/0a/0a4107c3b4b386c467bb6e0b8c944f757b361504.jpg is 42928 (of total: 42928).
Mar 13, 2021 12:51:21.840 [0x7f7eeefc8700] DEBUG - Completed: [127.0.0.1:54571] 200 GET /photo/:/transcode?format=jpg&height=512&url=http%3A%2F%2F127%2E0%2E0%2E1%3A32400%2Flibrary%2Fmetadata%2F11570%2Fthumb%2F1552121439&width=512 (6 live) 0ms 42928 bytes
Mar 13, 2021 12:51:21.851 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 1504448 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.851 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54570] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 26ms 1504448 bytes (pipelined: 1) (range: bytes=9-) 
Mar 13, 2021 12:51:21.858 [0x7f7eb7447700] DEBUG - Request: [127.0.0.1:54572 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=36-) 
Mar 13, 2021 12:51:21.861 [0x7f7eb7447700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837774 (of total: 4705837810).
Mar 13, 2021 12:51:21.869 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 1550336 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.869 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54572] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 11ms 1550336 bytes (pipelined: 1) (range: bytes=36-) 
Mar 13, 2021 12:51:21.877 [0x7f7eb4855700] DEBUG - Request: [127.0.0.1:54573 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=4151-) 
Mar 13, 2021 12:51:21.880 [0x7f7eb4855700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705833659 (of total: 4705837810).
Mar 13, 2021 12:51:21.883 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.883 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54573] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 6ms 847616 bytes (pipelined: 1) (range: bytes=4151-) 
Mar 13, 2021 12:51:21.888 [0x7f7eb7fff700] DEBUG - Request: [127.0.0.1:54574 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=4322-) 
Mar 13, 2021 12:51:21.891 [0x7f7eb7fff700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705833488 (of total: 4705837810).
Mar 13, 2021 12:51:21.895 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 1573520 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.895 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54574] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 7ms 1573520 bytes (pipelined: 1) (range: bytes=4322-) 
Mar 13, 2021 12:51:21.900 [0x7f7eb6e6b700] DEBUG - Request: [127.0.0.1:54575 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=120-) 
Mar 13, 2021 12:51:21.903 [0x7f7eb6e6b700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837690 (of total: 4705837810).
Mar 13, 2021 12:51:21.906 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.906 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54575] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 5ms 847616 bytes (pipelined: 1) (range: bytes=120-) 
Mar 13, 2021 12:51:21.910 [0x7f7eb4e31700] DEBUG - Request: [127.0.0.1:54576 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=4322-) 
Mar 13, 2021 12:51:21.914 [0x7f7eb4e31700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705833488 (of total: 4705837810).
Mar 13, 2021 12:51:21.916 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.916 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54576] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 6ms 847616 bytes (pipelined: 1) (range: bytes=4322-) 
Mar 13, 2021 12:51:21.920 [0x7f7eec963700] DEBUG - Request: [127.0.0.1:54577 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=4491-) 
Mar 13, 2021 12:51:21.923 [0x7f7eec963700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705833319 (of total: 4705837810).
Mar 13, 2021 12:51:21.926 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.926 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54577] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 5ms 847616 bytes (pipelined: 1) (range: bytes=4491-) 
Mar 13, 2021 12:51:21.930 [0x7f7eeecda700] DEBUG - Request: [127.0.0.1:54578 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=120-) 
Mar 13, 2021 12:51:21.933 [0x7f7eeecda700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837690 (of total: 4705837810).
Mar 13, 2021 12:51:21.937 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 1560852 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:21.937 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54578] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 6ms 1560852 bytes (pipelined: 1) (range: bytes=120-) 
Mar 13, 2021 12:51:21.941 [0x7f7eb7d11700] DEBUG - Request: [127.0.0.1:54579 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=4705752697-) 
Mar 13, 2021 12:51:21.944 [0x7f7eb7d11700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 85113 (of total: 4705837810).
Mar 13, 2021 12:51:22.032 [0x7f7eeefc8700] DEBUG - Completed: [127.0.0.1:54579] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 90ms 85113 bytes (pipelined: 1) (range: bytes=4705752697-) 
Mar 13, 2021 12:51:22.148 [0x7f7eb4567700] DEBUG - Request: [127.0.0.1:54579 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=120-) 
Mar 13, 2021 12:51:22.151 [0x7f7eb4567700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705837690 (of total: 4705837810).
Mar 13, 2021 12:51:22.153 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 851220 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.153 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54579] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 5ms 851220 bytes (pipelined: 2) (range: bytes=120-) 
Mar 13, 2021 12:51:22.168 [0x7f7eb7447700] DEBUG - Request: [127.0.0.1:54581 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5601-) 
Mar 13, 2021 12:51:22.171 [0x7f7eb7447700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832209 (of total: 4705837810).
Mar 13, 2021 12:51:22.184 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 1560852 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.185 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54581] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 16ms 1560852 bytes (pipelined: 1) (range: bytes=5601-) 
Mar 13, 2021 12:51:22.188 [0x7f7eb4855700] DEBUG - Request: [127.0.0.1:54582 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5615-) 
Mar 13, 2021 12:51:22.191 [0x7f7eb4855700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832195 (of total: 4705837810).
Mar 13, 2021 12:51:22.193 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.193 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54582] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 5ms 847616 bytes (pipelined: 1) (range: bytes=5615-) 
Mar 13, 2021 12:51:22.197 [0x7f7eb6e6b700] DEBUG - Request: [127.0.0.1:54583 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5619-) 
Mar 13, 2021 12:51:22.200 [0x7f7eb6e6b700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832191 (of total: 4705837810).
Mar 13, 2021 12:51:22.206 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 1550336 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.207 [0x7f7eeefc8700] DEBUG - Completed after connection close: [127.0.0.1:54583] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 9ms 1550336 bytes (pipelined: 1) (range: bytes=5619-) 
Mar 13, 2021 12:51:22.211 [0x7f7eb7fff700] DEBUG - Request: [127.0.0.1:54584 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5630-) 
Mar 13, 2021 12:51:22.215 [0x7f7eb7fff700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832180 (of total: 4705837810).
Mar 13, 2021 12:51:22.217 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.217 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54584] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 6ms 847616 bytes (pipelined: 1) (range: bytes=5630-) 
Mar 13, 2021 12:51:22.222 [0x7f7eb4e31700] DEBUG - Request: [127.0.0.1:54585 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5643-) 
Mar 13, 2021 12:51:22.226 [0x7f7eb4e31700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832167 (of total: 4705837810).
Mar 13, 2021 12:51:22.229 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 1550336 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.229 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54585] 206 GET /library/parts/12642/1552120646/file.mkv (5 live) 7ms 1550336 bytes (pipelined: 1) (range: bytes=5643-) 
Mar 13, 2021 12:51:22.234 [0x7f7eec963700] DEBUG - Request: [127.0.0.1:54588 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (5 live) Token () (range: bytes=5649-) 
Mar 13, 2021 12:51:22.235 [0x7f7eeefc8700] DEBUG - Completed: [10.1.1.9:63610] 200 GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (5 live) GZIP 20000ms 5 bytes (pipelined: 1)
Mar 13, 2021 12:51:22.239 [0x7f7eec963700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832161 (of total: 4705837810).
Mar 13, 2021 12:51:22.242 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 1550336 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.242 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54588] 206 GET /library/parts/12642/1552120646/file.mkv (4 live) 8ms 1550336 bytes (pipelined: 1) (range: bytes=5649-) 
Mar 13, 2021 12:51:22.246 [0x7f7eeecda700] DEBUG - Request: [127.0.0.1:54589 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (4 live) Token () (range: bytes=5653-) 
Mar 13, 2021 12:51:22.249 [0x7f7eeecda700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832157 (of total: 4705837810).
Mar 13, 2021 12:51:22.252 [0x7f7eef2b6700] DEBUG - Failed to stream media, client probably disconnected after 847616 bytes: 104 - Connection reset by peer
Mar 13, 2021 12:51:22.252 [0x7f7eef2b6700] DEBUG - Completed after connection close: [127.0.0.1:54589] 206 GET /library/parts/12642/1552120646/file.mkv (4 live) 5ms 847616 bytes (pipelined: 1) (range: bytes=5653-) 
Mar 13, 2021 12:51:22.257 [0x7f7eb7d11700] DEBUG - Request: [127.0.0.1:54590 (Loopback)] GET /library/parts/12642/1552120646/file.mkv (4 live) Token () (range: bytes=5664-) 
Mar 13, 2021 12:51:22.261 [0x7f7eb7d11700] DEBUG - Content-Length of /volume1/video/Movies/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO/Aquaman.2018.IMAX.720p.WEB-DL.H264.AC3-EVO.mkv is 4705832146 (of total: 4705837810).
Mar 13, 2021 12:51:22.261 [0x7f7eb4567700] DEBUG - Request: [10.1.1.9:63673 (Subnet)] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (5 live) GZIP
Mar 13, 2021 12:51:22.261 [0x7f7eb4567700] DEBUG - Content-Length is -1 (of total: -1).

though I note there is constant listings of
“Mar 13, 2021 12:51:21.869 [0x7f7eeefc8700] DEBUG - Failed to stream media, client probably disconnected after 1550336 bytes: 104 - Connection reset by peer”

yet the movie played fine for about 15 minutes before I stopped it.

lost for an explanation at this stage.

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