[Bug] Collections view, back button UX

Hello,

I am having a problem on all Android devices when viewing collections (normal and smart).

After viewing a media item to view the details, clicking the back button forces the collection to reload and the first item in the collection is selected.

This causes quite a frustrating experience when the collection has more than a few rows as I am forced to scroll down to where I left off every time.

I have asked around and this is not happening for iOS users so I do not believe the behaviour is intended.

Related to closed thread https://forums.plex.tv/t/collections-browsing-and-the-back-button-behaviour/695908 which had no resolution.

Hopefully this will be resolved soon as it is a serious UX flaw.

Regards!

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Agreed - I see this behavior as well and should be considered a bug. Would be great to have this resolved.

@BigWheel @DaveBinM. This has been reported since at least March, as referenced by OP. Is this acknowledged by Plex?

Good luck getting this acknowledged, you can see my previous thread it seems to bother no one else, not a single reply.

This has been an issue since October 2020 prior to that it worked as you would expect.

This should be a really easy win.

The Android app is full of “should be easy” wins. It is consistently buggy and disappointing.

I guess we have been able to attract anyone attention for this?

Sad. This drives me crazy and shouldn’t happen.

I have also noticed that collections will randomly “refresh” while scrolling through them - and bring you back to the top.

Also frustrating and seems like a simple fix…

That refresh seems to happen all over the Android TV UI, even inside film, episode or series.

Thought I would come in and give this a little bump. Now that I have over 100 collections it would be great if this could be addressed.

Bump - anyone?

Just doing my every now and then check in! Mods anyone pick this up, it has been broken for a year and a half now.

@DaveBinM

I have just tried using the back button and works perfectly in Collections.

Version 8.29.1 Samsung Phone

If not I would re install Plex on your Android device

Navigate to a large collection.
Select a movie.
Hit the back button.
The collection will completely re-load and you will be at the top of the collection. That is the issue we are talking about.

Ok then, it actually goes back two steps instead of staying in a particular Collection.

Say for example a Collection in a movie Library, Marvel. Select Ant-Man, return to collection actually takes you back to your Movie Library instead of your intended Collection.

Got it!

Interesting, that isn’t even the issue we are talking about…

I have a large library and it is easier to split up into large collections - action, comedy, etc… So these collections have thousands of movies in them. So I’ll be browsing and maybe I’ll look at “Back to the Future” in the Action collection.
Then I decide not to watch it and hit the back button, it brings me back out to the collection but at the top of it - instead of in the “B’s” section of the collection.

Compared to when you are browsing the library… You obviously don’t get kicked out to the top of the library every time you hit the back button from a movie.

Yes, I too have Genre Collections, Actor Collections, New Movies, plus all my auto generated Movie Collections

So if I understand correctly, I’m watching Deadpool say, part of my Smart Marvel Collection. I close the Movie with (X), it brings me back to Deadpool Metadata display. Then if I use the back button it returns me to the Top of my Movies Library. Not necessarily to the last Collection of Marvel.

In my case I have ranked my most used collections, using sort Title with an array Numerals and Letters. For example: 1A, 1AA, 1AAA, 1B,1BB.

This is the result in Library or Collection view.

Another great enhancement is visible on Home page of Smart Collections.

So for me, this is no big deal as my Library view covers the situation you face.

Sorry misunderstanding

Yes, I have my Library view setup that way as well, but that isn’t the issue we are describing.

I’ll include some screenshots to illustrate my point.
When browsing on app.plex.tv, I am inside my Adventure collection, at the top:

Then I scroll down about halfway, maybe to the letter H.

I have a look at one of the Harry Potter movies and decide against it, hitting the back button on my browser.

It kicks me out to the same spot in the collection.

Meanwhile on Android TV and Android in general… If you follow the same steps as outlined above, on the last step, when you are kicked out to the collection, you are kicked out the TOP of the collection, forcing you to go all the way back down to the letter “H” to continue browsing that genre collection.

Inside the Adventure collection:

Letter H while browsing the Adventure Collection:

Select a movie:

Decide against the movie and hit the back button - kicked out to the top of the collection - instead of the letter H:

Hope that clears it up!

Ok, I understand. Yet on both my Android Samsung phones it does not return me to my collection. Example: Adventure, but my Library or Collections View. Yes at the top.

So yet another issue.

Cheers

And oddly enough, on my Pixel 5, I see the same behavior that I described - it kicks me out to the top of the collection…

I want to like the Android ecosystem but it is really such a mess sometimes.

1 Like

This is related Android (all): Remember Collections scroll position - #8 by missionsparta