[Bug]: Custom Filter: "Artist Rating" "is not" "Empty" finds nothing

My entire music collection has no ratings. I’ve never rated any artists, tracks, or albums. When I tried a custom filter with the settings “Artist Rating” “is not” “Empty,” I expected to get no results. But it appears that the filter doesn’t even get applied.

Not sure if this is the same bug or a separate one, but I also tried “Artist Rating” “is not” “3stars.” Again, with no ratings on any Artist in my library, I expected the result to be every artist in the library. Instead, the result was “The active filter has no matches,” which is clearly false.

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Hi, thanks for the report I am able to reproduce both issues. I will raise these with the server team.

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I’m guessing this is a general problem with the Custom Filters, and this is just another symptom of the same issue. Otherwise I would post the following as a new bug.

In Custom Filter I selected the following:
“Artist Title” “is” “Enya”

When I click ‘Apply,’ one of two things happens. Either nothing at all happens (filter is not applied), or the page is refreshed, which resets the Custom Filter fields to their default, and the filter settings I entered are cleared out.

@beckfield thanks for the report. The “artist title is enya” bug will be fixed in an upcoming web release.

@chrishoage said:
@beckfield thanks for the report. The “artist title is enya” bug will be fixed in an upcoming web release.

Just in case Filtering by track plays count does the same… it resets filters and nothing happens

This is still happening in Plex Server Version 1.15.1.791 / Plex Web Version 3.91.0.
@chrishoage

This is a Plex Media Server issue with the API and there is an existing issue open tracking it.

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I’m another user who’d love to see this bug get fixed. I reported a problem in [HowTo] AND and OR filtering that would go away if this was repaired.

Is there a way to track that bug in the Plex Media Server API? Is there a way to contribute to resolving that bug?
-Neil