Bug: Plex UI scaled too big for window, but click targets seem normal

Plex Players Desktop Players
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Server Version#: 1.41.2.9200
Player Version#: Plex-1.105.1.257-3bc35ab9-x86_64
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Setup:
I have a Windows 11 PC with three external 4K monitors,

  1. Landscape orientation, scaled to 125%
  2. Landscape orientation, scaled to 125%
  3. Portrait orientation, scaled to 175%

Behavior:
When I start Plex player, it opens on monitor 1. The UI looks to be scaled up lots, anchored by the bottom left corner, with the user profiles barely still within the window. This remains true if I set the window to full screen, but even ore so, meaning the scaling seems to be even more relative to the full screen, such that the user selection tiles are even further off screen towards to the top right. A weird thing is that this scaling seems to at least be not as bad (it might not be happening at all) in terms of click targets. When I mouse over approximately where I expect the user profile tiles, etc. to be, the mouseover light-up effect happens on the scaled up and out-of-position tiles.

Some version of this problem seems to still be there if I drag the window from the 125% scaled monitor to the 175% scaled monitor, though in that case, the UI seems scaled too small for the click locations.

I had player version Plex-1.102.0.230-7301ebfb-x86_64 installed on 11/5. It was working fine. I first noticed this problem a few days ago. I’ve installed some software in the time in between, and most recently before I noticed it, I think, I’d installed Blizzard’s Battle.net app and a bunch of their games: Diablo 4, Diablo 3, WarCraft remastered 1 through 3.

I’m seeing this Plex player behavior both with Diablo 4 active and not, both with the Battle.net application active and not.

I installed Plex-1.105.1.257-3bc35ab9-x86_64 yesterday 11/25 hoping that that would fix the problem. It did not.

I just discovered that if I drag it along a path from monitor 1 to monitor 3, go below where monitor 1 would end, but back over to monitor 1, the UI does rescale to the right size.

I don’t see a way to attach any pictures, but I’ll include a link to a Google Photos album where I’ve put illustrative screenshots:

[4 new items added to shared album] 2024-11-26 Plex bug - Scaling UI view, but...
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I have the same issue. I have a 4K and a 2K monitor.
The 4K one is scaled at 2x in windows, the 2K one is scaled at 1.5x.

Plex just opens randomly completely incorrectly scaled. On my 4K monitor the window starts fullscreen but the content is only rendered in the lower left 75% of the screen.

This seems to be only a display bug as I still have to click the correct places for everything to work (e.g. to exit fullscreen I have to click the place where it would have been rendered normally, so I have to guess where to actually click)

If I then manage to exit fullscreen and drag the window to my 2K monitor, it get’s scaled incorrectly in the opposite direction. It tries to render everything as if it was 4K so the content doesn’t fit the screen anymore, the fullscren button etc is rendered outside of the view.

Just replying in hopes someone at plex sees this and this doesn’t get auto closed…

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