Resolution/UI scaling issues

Plex Players Desktop Players
1

Server Version#: 4.147.1
Player Version#: v.1.110.0.351-4e48eb83

I decided to give Plex a try. Of course, I want to use a separate player app, not the browser - but it proved to be unusable. On my laptop screen (Framework, Windows 11) the UI is scaled down to take a fraction of the screen .However, the click targets for the buttons are where they actually should be, so I need to hover over a blank section of the upper left portion of the window in order to click the button that actually shows in the lower left.

When I show Plex on a large external monitor, it doesn’t show any of the UI controls - only the thumbnails.

Update: really? I post a serious bug and my post is marked as spam? That’s a fine how-do-you-do. Gotta say, less than 24 hours attempting to use Plex, and I am not impressed. Anyway, rephrasing to say - given this player bug, I don’t see myself using it until the bug is fixed. Hopefully it will be fixed someday.

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4

Have same problem. Two different computers. Both have a mix of 1080p and 4k Monitors and the windows app is crap as it doesn’t scale to the monitor it’s opened on. Sometimes I can move it from one to the next and it ‘resets’. Most time, I have to open and close it multiple times top fix it.

It’s a just a crappy , poorly written program.

5

See Plex Player on Windows does not rescale properly when moving the screen from one monitor to the next - #2 by OttoKerner

6

Thanks @OttoKerner . Windows Explorer > Right click Plex icon > Properties > Compatibility - Change high-DPI settings > Overwrite behaviour with high DPI scaling > Scaling performed by: > System

Does seem to work - I may test Plex more sometime.

Still, this is something that should be fixed in the Plex app itself, instead of expecting every Windows user to go through these steps. I hope Plex fixes it someday with a code change.