Bugs in 1.43.0.10467 - Need To Downgrade

Plex Media Server
1

1.43.0.10467 plex web is horrible here on Synology. It broke my account icon and gives an error when trying to edit it. Remote connection went offline on it’s own, a reboot reset it temporarily. The three dots in the lower right of posters are broken, and the overlays stay on if you click anything. There is a big delay most of the time going between any sections like settings.

Anyone have the download link to the last version so I can go back? Stupid me for believing they were putting out a solid release again.

2

Plex is having some DNS issues. See https://status.plex.tv/.

Might wait for resolution before downgrading.

3

That would explain the icon and remote but not the three dots. Right now you have to go in the selection and use the full interface to do things like mark as watched.

4

FWIW, I’ve had 1.43.0.10467 on a DS918+/DSM 7.2.2 since it was a beta release and 1.43.0.10389 before that. No problems with Plex Web navigating between libraries, settings sections, or the three dots menu on posters.

After the DNS issues are fixed, stop/start Plex Media Server via Synology Package Center and see if that helps.

5

Status now shows operational, I stopped, restarted, absolutely nothing is changed.

Anyone have a download link for the previous version?

6

@ChuckPa

7

I verified 1.430.10467 on KabyLake, GeminiLake, and JasperLake.

I will deal with this tomorrow.

Spent all day on the repositories

SERVER LOGS – WITH DEBUG capturing the error – Are required.

8

Fixed it. The update screwed with it knowing I was signed in.

I was in, using it, everything in settings worked except the profile. Then I noticed the Sign In was present at the bottom in the drop down. After signing in with that, back to normal.

So I WAS signed in, but something thought I wasn’t, after the update.

Screenshot 2026-01-27 213125
Screenshot 2026-01-27 213125375×288 17.3 KB

9

I take that back. This morning it’s back to the partially logged out state, things are back to broken. Please just give the link to downgrade….

I can’t find where to PM you the logs zip

10

I’m going to try the db repair tool

Jan 28, 2026 09:20:44.401 [140276951866168] INFO - Plex Media Server v1.43.0.10467-2b1ba6e69 - Synology DS1019+ x86_64 - build: linux-x86_64 synology-dsm72 - GMT -05:00
Jan 28, 2026 09:20:44.402 [140276951866168] INFO - Linux version: DSM 7.3.2.86009-0, language: en-US
Jan 28, 2026 09:20:44.402 [140276951866168] INFO - Processor: 4-core Intel(R) Celeron(R) CPU J3455 @ 1.50GHz
Jan 28, 2026 09:20:44.402 [140276951866168] INFO - Compiler is - Clang 11.0.1 (https://plex.tv 9b997da8e5b47bdb4a9425b3a3b290be393b4b1f)
Jan 28, 2026 09:20:44.402 [140276951866168] INFO - /volume1/@appstore/PlexMediaServer/Plex Media Server
Jan 28, 2026 09:20:44.521 [140276954446480] WARN - [CERT/OCSP] getCertInfo failed; skipping stapling
Jan 28, 2026 09:20:44.522 [140276954446480] INFO - Running migrations. (EPG 0)
Jan 28, 2026 09:20:44.553 [140276954446480] INFO - Running migrations. (EPG 0)
Jan 28, 2026 09:20:44.560 [140276947102520] INFO - Preemptively preparing driver ivd for GPU Intel HD Graphics 500
Jan 28, 2026 09:20:44.561 [140276947102520] INFO - Preemptively preparing driver icr for GPU Intel HD Graphics 500
Jan 28, 2026 09:20:49.656 [140276814003000] WARN - [DatabaseFixups/29DatabaseFixupsSyncCollections] Held transaction for too long (/home/runner/_work/plex-media-server/plex-media-server/Library/MetadataCollection.cpp:522): 0.330000 seconds
Jan 28, 2026 09:20:49.722 [140276814003000] WARN - [DatabaseFixups/35DatabaseFixupsConsolidatePeopleTags] Held transaction for too long (/home/runner/_work/plex-media-server/plex-media-server/Library/DatabaseFixups.cpp:374): 0.120000 seconds
Jan 28, 2026 09:20:49.722 [140276803263288] INFO - Refreshing paths watched by LibraryUpdateManager
Jan 28, 2026 09:20:50.339 [140276826659640] WARN - MyPlex: attempted a reachability check but we're not yet online.
Jan 28, 2026 09:21:17.453 [140276799044408] INFO - [Req#82] AutoUpdate: no updates available
Jan 28, 2026 09:21:45.337 [140276799044408] WARN - [Req#d9] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.337 [140276799044408] WARN - [Req#d9] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.344 [140276799044408] WARN - [Req#d9] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.344 [140276799044408] WARN - [Req#d9] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.740 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.740 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.740 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.743 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.743 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.744 [140276814003000] WARN - [Req#f0] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.800 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.800 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.800 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.804 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.804 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.804 [140276816112440] WARN - [Req#eb] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:45.942 [140276816112440] WARN - [Req#eb] SLOW QUERY: It took 280.000000 ms to retrieve 50 items.
Jan 28, 2026 09:21:45.956 [140276811893560] INFO - [Req#d0] AutoUpdate: no updates available
Jan 28, 2026 09:21:49.212 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:49.212 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:49.212 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:49.215 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:49.216 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:21:49.216 [140276814003000] WARN - [Req#ff] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.110 [140276824550200] WARN - [Req#110] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.110 [140276824550200] WARN - [Req#110] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.116 [140276824550200] WARN - [Req#110] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.116 [140276824550200] WARN - [Req#110] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.507 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.507 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.507 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.511 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.511 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.511 [140276794759992] WARN - [Req#12c] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.555 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.555 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.555 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.559 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.560 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.560 [140276811893560] WARN - [Req#12b] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:04.707 [140276811893560] WARN - [Req#12b] SLOW QUERY: It took 290.000000 ms to retrieve 50 items.
Jan 28, 2026 09:22:05.298 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:05.298 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:05.298 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:05.302 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:05.302 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'pinnedContentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:05.302 [140276814003000] WARN - [Req#12f] QueryParser: Invalid field 'contentDirectoryID' found, ignoring.
Jan 28, 2026 09:22:09.111 [140276816112440] INFO - [Req#112] AutoUpdate: no updates available
11

OK, THAT did it.