I’ve noticed since the latest update that when any device attempts to play a file with an EAC3 track, transcoding fails immediately. It is not isolated to specific devices and has only started occurring in the last few weeks. Transcoding video and other audio tracks works fine.
If I try to create an optimised version of the movie, then it works; it’s not working only when I try to stream.
Is anyone else having this issue?
Server Version#: Version 1.43.1.10611
Player Version#: Version 4.159.0
I’m using the Docker version of Plex on TrueNAS Scale, and I’ve also tried with a normal Docker container with Dockge.
I’ve already tried to delete the codec folder, to increase the max_user_watches and max_user_instances.
Take a look through this post and try some of the suggestions listed (or linked to a forum post) to see if these help to solve your problem. Outside of that the only thing I would suggest is to create a copy of this file with an added audipo track using ffmpeg (such as AAC) if that is a route you need to take let me know and I can give you an example terminal command to use.
This will end up copying the first audio stream into a new codec as the second audio stream. Then you should be able to choose this one before you play it. Now, this will make a copy of your whole video file so I always delete the original one once I make sure the new video file’s second audio streams plays correctly.
