Cannot activste hardware transcoding on Debian buster

Plex Media Server Desktops & Laptops
1

Hello,
i have debian buster and an intel i3-8100 with an integrated graphics card that can do quicksync. and i bought a plexpass specially.

The following shows debian as installed:

CPU: Quad Core: Intel Core i3-8100 type: MCP speed: 2900 MHz min/max: 800/3600 MHz
Graphics: Device-1: Intel 8th Gen Core Processor Gaussian Mixture Model driver: i915 v: kernel
Display: tty server: N/A driver: i915 tty: 132x38
Message: Unable to show advanced data. Required tool glxinfo missing.

But when I switch on hardware transcoding it does not work (hw is not displayed)

Was is wrong?

Best regards
chico

2

Check to see what group /dev/dri/renderD128 belongs to on your system:
ls -l /dev/dri

You should see output similar to the following:

drwxr-xr-x  2 root root         80 Feb 27 12:07 by-path
crw-rw----+ 1 root video  226,   0 Feb 27 12:08 card0
crw-rw----+ 1 root render 226, 128 Feb 27 12:07 renderD128

In this case, its group is render. It could be different on your system (it’s video for some, I think). Assuming a default installation, PMS runs as user plex, and needs to be a member of the group shown above. You can check with this from the command-line:
groups plex

If plex isn’t in the correct group, add it with usermod:
sudo usermod -a -G render plex

Replace “render” with the appropriate group.

1 Like
3

Here is the output:

ls -l /dev/dri

drwxr-xr-x 2 root root 80 Feb 29 14:11 by-path
crw-rw---- 1 root render 226, 0 Feb 29 23:17 card0
crw-rw---- 1 root render 226, 128 Feb 29 23:17 renderD128
groups plex
plex : plex render

4

That’s good start. And do you have both of these enabled under Settings -> Transcoder (Show Advanced):

image
image996Ă—172 61.1 KB

These may have defaulted to disabled if you previously did not have a Plex Pass (I’m not sure, it’s been a while for me).

If these are enabled, and you’ve tried restarting PMS and HW accelerated transcoding still doesn’t kick in, you probably need to provide some logs (Debug enabled, Verbose disabled).

5

Thx a lot. now it is transcoding in hardware. I hope later that year, when i get a real graphic adapter from NVDIA, this is also running on debian. :slight_smile:

6

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.