Server Version: 1.41.0.8992
Player Version: 4.138.0
It runs on a Raspberry Pi 4B with 8GB RAM
If i load the settings for my media server it shows that a new update is available but if i compare the versions it is exactly the same. I just updated it today again. This Error occurs when i look at the Logs:
[HttpClient/HCl#e4] HTTP error requesting GET https://plex.tv/updater/products/5/check.xml?build=linux-aarch64&channel=16&distribution=debian&version=1.41.0.8992-8463ad060 (7, Couldn't connect to server) (Failed to connect to plex.tv port 443 after 0 ms: Couldn't connect to server)
[Req#21a5] HTTP -7 downloading url https://plex.tv/updater/products/5/check.xml?build=linux-aarch64&channel=16&distribution=debian&version=1.41.0.8992-8463ad060
[Req#21a5] AutoUpdate: error getting data from plex.tv
The second thing that happens is when i click on the Connect Server Button in the Settings nothing happens and the following gets written in the Console:
Sep 22, 2024 13:46:09.824 [548364337376] Fehlersuche — Request: [192.168.178.60:55572 (Subnet)] POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxo1sxFm (9 live) #24af GZIP
Sep 22, 2024 13:46:09.824 [548364337376] Fehlersuche — [Req#24af/HCl#ec] HTTP requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxo1sxFm
Sep 22, 2024 13:46:09.825 [548375179488] Warnung — [HttpClient/HCl#ec] HTTP error requesting POST https://plex.tv/api/claim/exchange?token=xxxxxxxxxxxxxxxxxxxxo1sxFm (7, Couldn't connect to server) (Failed to connect to plex.tv port 443 after 0 ms: Couldn't connect to server)
Sep 22, 2024 13:46:09.825 [548364337376] Fehlersuche — [Req#24af] MyPlex: Did token exchange for claim (returnCode: -7)
Sep 22, 2024 13:46:09.826 [548364337376] Fehlersuche — [Req#24af] MyPlex: Got a token poked, let's act on it.
Sep 22, 2024 13:46:09.827 [548364337376] Fehlersuche — [Req#24af/HCl#ed] HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=
Sep 22, 2024 13:46:09.828 [548375179488] Warnung — [HttpClient/HCl#ed] HTTP error requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxt to server) (Failed to connect to plex.tv port 443 after 0 ms: Couldn't connect to server)
Sep 22, 2024 13:46:09.828 [548364337376] Fehlersuche — [Req#24af] [Analytics] Using cached data for privacy preferences
Sep 22, 2024 13:46:09.833 [548364337376] Fehlersuche — [Req#24af/HCl#ef] HTTP requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=
Sep 22, 2024 13:46:09.833 [548375179488] Warnung — [HttpClient/HCl#ef] HTTP error requesting GET https://plex.tv/api/v2/release_channels?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxt to server) (Failed to connect to plex.tv port 443 after 0 ms: Couldn't connect to server)
Sep 22, 2024 13:46:09.834 [548364337376] Fehlersuche — [Req#24af] [AutoUpdateRequestHandler] Using cached data for update channels
Sep 22, 2024 13:46:09.834 [548364337376] Fehlersuche — [Req#24af/HCl#f0] HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=
Sep 22, 2024 13:46:09.835 [548375179488] Warnung — [HttpClient/HCl#f0] HTTP error requesting GET https://plex.tv/api/v2/features?X-Plex-Token=xxxxxxxxxxxxxxxxxxxxt to server) (Failed to connect to plex.tv port 443 after 0 ms: Couldn't connect to server)
Sep 22, 2024 13:46:09.835 [548364337376] Warnung — [Req#24af] FeatureManager: Couldn't get features. Trying again soon.
Sep 22, 2024 13:46:09.837 [548387033312] Fehlersuche — Completed: [192.168.178.60:55572] 500 POST /myplex/claim?token=xxxxxxxxxxxxxxxxxxxxo1sxFm (9 live) #24af GZIP 13ms 530 bytes (pipelined: 20)
Sep 22, 2024 13:46:09.881 [548305674464] Fehlersuche — [Req#24af/MediaProviderManager] we had 1 cloud providers online, we now have 1
Sep 22, 2024 13:46:09.881 [548305674464] Fehlersuche — [Req#24af/MediaProviderManager] cloud provider (Metadata) is online and available
would be great if anyone could help me with this issue.
Greetings,
Steezy