On clicking “modify email” button, i’m prompted to enter my password and then nothing happens.
I’m using plex Version 1.18.2.2058
How do i change my email for my plex account please?
Thanks
UPDATE: TO PLEX STAFF: please help. It’s unbelievable not being able to set a new email address for my Plex account.
Which web app is used? https://support.plex.tv/articles/200288666-opening-plex-web-app/
Please try both.
Which web browser?
And are there web browser add-ins installed, which could interfere with operation?
You are prompted to input both the new email address and the password.
Hi Otto,
No add-ins which could interfere to my knowledge since i can perfectly watch my movies in the mentioned browsers & access all functionalities.
What’s more: my problem is not recent. I tried changing my default email address for plex several times in the past but i never could. Now i need to.
Have you tried both versions of the web app?
Do you see both input fields for the new email address and the password, after clicking on ‘Edit’?
Problem now solved 
I hadn’t realized that we are supposed to manually delete our present email address from the “email” field and enter the new one!
(i was expecting entering my password would give me access to change my email address). So, the process is much simpler than most websites use, hence my mistake.
Thanks for you help anyway.
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