Can't access plex when using app, but can with browser

Plex Players Mobile Devices
4

I’m not able to use Plex even on my local WIFI network, or on any other network.

I repeat: I am not able to use Plex at all from my Android phone.

My phone is in the same subnet as the computer running plex.

In docker, I’ve been running fine with specifying ports and not settingnetwork_mode for a long time, and I’ve also tried network_mode: host and disabling my firewall. I did see it play a single time, but I have not been able to reproduce it. I’ve also tried rebooting the phone.

There is a description of how to downgrade the android app, but when I try it on my corporate phone, I get “Blocked by work policy. For more info, contact your IT admin”.

  • Server: running as a docker container with version: 1.41.6.9685-d301f511a
  • Android app version: 2025.15.0
  • Android version: 15