Can't add DVR (xTeVe) - Unexpected Error on Install

Hello everyone,

Apologies if posting in the wrong area. I’ve had no issues adding xTeVe IP DVRs over the last few weeks. I made some edits to my xteve files today so I wanted to start fresh in plex. As such, I went ahead and updated plex, shut it down, stopped xteve, re-started xteve, re-started plex.

Plex sees the DVR automatically; however, it won’t let me add it. I’ve never had this issue before. The exact error is, “There was unexpected error.” In review of my log files for the tuner, a couple of items stand out. There are 2 mentions of a DVR_file.ini that “does not exist.” Is that the issue?

Jan 07, 2020 15:23:34.112 [10116] INFO - [I] broker_t::start…
Jan 07, 2020 15:23:34.116 [10116] INFO - [I] device_manager_t::init.
Jan 07, 2020 15:23:34.116 [10116] INFO - [I] device_manager_t::init. Initialize provider manager
Jan 07, 2020 15:23:34.116 [10116] INFO - [I] device_manager_t::init. Initialize all device auxes
Jan 07, 2020 15:23:34.116 [10116] INFO - [I] dvb_device_factory_t::get_aux_list
Jan 07, 2020 15:23:34.116 [10116] INFO - [I] bda_aux_t::init
Jan 07, 2020 15:23:34.281 [10116] INFO - [I] web_server_t::start. Starting web server on port 32600
Jan 07, 2020 15:23:43.519 [20768] INFO - [I] web_service_t::process_device_discovery
Jan 07, 2020 15:23:43.519 [20768] INFO - [I] device_reactor_t::get_device_list ()
Jan 07, 2020 15:23:43.519 [20768] INFO - [I] dvb_device_factory_t::get_device_list ()
Jan 07, 2020 15:23:45.539 [20768] INFO - [I] SAT2IP - discover_satip_servers(): no servers found
Jan 07, 2020 15:23:45.953 [17024] WARN - [E] enum_create(): Class not found, CreateClassEnumerator returned S_FALSE
Jan 07, 2020 15:23:45.953 [17024] INFO - [I] DeviceGetListEx_impl: pDL->Count:0
Jan 07, 2020 15:23:45.953 [20768] DEBUG - [I] file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist
Jan 07, 2020 15:25:08.280 [20312] INFO - [I] web_service_t::process_device_discovery
Jan 07, 2020 15:25:08.280 [20312] INFO - [I] device_reactor_t::get_device_list ()
Jan 07, 2020 15:25:08.280 [20312] INFO - [I] dvb_device_factory_t::get_device_list ()
Jan 07, 2020 15:25:10.298 [20312] INFO - [I] SAT2IP - discover_satip_servers(): no servers found
Jan 07, 2020 15:25:10.699 [4768] WARN - [E] enum_create(): Class not found, CreateClassEnumerator returned S_FALSE
Jan 07, 2020 15:25:10.699 [4768] INFO - [I] DeviceGetListEx_impl: pDL->Count:0
Jan 07, 2020 15:25:10.700 [20312] DEBUG - [I] file_tuner::get_stream_file. File C:\Program Files (x86)\Plex\Plex Media Server\Resources\Tuner\Private\devices\dvb\file\drv_file.ini does not exist

What the heck do you know…I randomly stumbled across someone else’s different issue, tried the same solution, and now it’s working.

I edited the settings.json file, adding a digit to my UUID. Also deleted old temp folder. Restarted plex. working. Thanks anyway!

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