Can't browse through Movies library

Server Version#: 1.23.5.4862
Player Version#: 4.59.2

Hi I’ve been having this issue for the past 3 days.
Running the server in Unraid.

When I first enter the Movies library, I can see all my movies, but right when I start scrolling down the screen I always get the “SOMETHING WENT WRONG” error, as you can see in the picture.

When going through the logs, I can see “ERROR - unknown metadata type: folder”, but I don’t know what it means.

I have noticed that this happens only with the Movies library, not with any other library I have.

I get this error when I am using the Player in the Web Browser and when I am using it on my iPhone or my iPad. When using the Apple devices I get the error with the drawing of the shark, as you can see in the attached picture.

I am also attaching my log files.

Thanks




Plex Media Server.log (307.1 KB)

Looks like your database is corrupted and causing PMS to shut down.

Jul 27, 2021 12:29:10.381 [0x14e59da2cb38] ERROR - Soci Exception handled: sqlite3_statement_backend::loadRS: database disk image is malformed

Jul 27, 2021 12:29:24.281 [0x14e5a0e93b38] DEBUG - Ordered to stop server.

Try repairing your database first. Repair a Corrupt Database | Plex Support

Thanks for your help!
I could not repair the database, it would give me an “icu_root” error.
However, your post helped me in a way that it enabled me to dig through forums and learn how databases work so I could restore a previously backed-up database from scheduled tasks.

Now everything seems to be working fine in my server, thank you!

It got me wondering… can I restore the DB file from a specific date and restore the BLOBS-DB from a different date?

For example, I am planning to restore both files:
com.plexapp.plugins.library.db-2021-07-17
com.plexapp.plugins.library.blobs.db-2021-07-23

As you can see, they are from different dates, but they are the most recent backups I have for each one of them. Will that work? Or do they both have to be from the same date?

That’s fine. It will ignore extra information that may be in 1 and not the other.

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